Boxee

Exiting HDHomerun stream Segfaults Boxee

Details

  • Severity:
    Major
  • Version:
    1.1.1.19092
  • Operating System:
    Boxee Box
  • Number of attachments:
    2

Description

Setup:

HDHomerun .strm files on USB external disk directly connected to the box.
Boxee is connected via wireless N.

How to recreate issue:

Launch .strm link and let the video load. Stream starts and I'm able to watch it and even pause it. I've let it go as long as 5 minutes and everything looks good. When I hit the menu button to exit, and confirm I want to exit, Boxee crashes. Sometimes it will reload and bring me back to the main screen, other times the display goes dark. I'm still able to access the web server on the box even if the display is dark.

Pertinent Log:

I've emailed you the most recent log via the web interface. I'm attaching a copy of the pertinent info from the logs. If you need more, let me know. I just don't want to post my full logs here.

  1. File
    32.1 WFLDDT.strm
    23/May/11 11:16 AM
    0.1 kB
    Chris Rogers
  2. Text File
    boxee.log
    21/May/11 8:47 PM
    38 kB
    Chris Rogers

Activity

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Ami Ben-David [Boxee] made changes -
Field Original Value New Value
Assignee Ami Ben-David [ amib ]
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Ami Ben-David [Boxee] added a comment -
Chris,
It would help us reproduce and fix the issue if you could please upload the file or a file sample to the "incoming" directory at
ftp://ftp.boxee.tv
user: dropbox
pass: swA4EQAt

Before uploading, Rename the file to include the issue number in its file name.
This is a write only FTP, and other people will not see your files.
You can use the FTP client from http://filezilla-project.org/

Please attach a Debug log to this issue.
Settings > System > Debug > Debug Level = Debug
ReStart Boxee, and after experiencing the problem, close Boxee and attach your log file to the bug.
DEBUG log slows down the performance. so afterward, switch the log level back to NONE
Boxee Box log may be found at *http://boxeebox:8080/ click on the "Get latest " link. (*boxeebox =ip address of the box)
more information at
http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that
Show
Ami Ben-David [Boxee] added a comment - Chris, It would help us reproduce and fix the issue if you could please upload the file or a file sample to the "incoming" directory at ftp://ftp.boxee.tv user: dropbox pass: swA4EQAt Before uploading, Rename the file to include the issue number in its file name. This is a write only FTP, and other people will not see your files. You can use the FTP client from http://filezilla-project.org/ Please attach a Debug log to this issue. Settings > System > Debug > Debug Level = Debug ReStart Boxee, and after experiencing the problem, close Boxee and attach your log file to the bug. DEBUG log slows down the performance. so afterward, switch the log level back to NONE Boxee Box log may be found at * http://boxeebox:8080/ click on the "Get latest " link. (*boxeebox =ip address of the box) more information at http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that
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Chris Rogers added a comment -
I set the debug level on my box and sent you guys the logs. My device serial number is QL011A9003027.

I won't be able to upload a file to your FTP server because it would just be a .strm file containing a link to my HDHomerun TV Tuner. Please see this XBMC wiki entry for more information:

http://wiki.xbmc.org/index.php?title=HDHomeRun

I know you guys don't officially support the HDHomerun TV tuners but it's been working perfectly in the previous builds. I hope you guys decide to fix this issue. If not, I understand that you have to draw the line somewhere.

Show
Chris Rogers added a comment - I set the debug level on my box and sent you guys the logs. My device serial number is QL011A9003027. I won't be able to upload a file to your FTP server because it would just be a .strm file containing a link to my HDHomerun TV Tuner. Please see this XBMC wiki entry for more information: http://wiki.xbmc.org/index.php?title=HDHomeRun I know you guys don't officially support the HDHomerun TV tuners but it's been working perfectly in the previous builds. I hope you guys decide to fix this issue. If not, I understand that you have to draw the line somewhere.
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Ami Ben-David [Boxee] added a comment -
please attach a sample .strm file to this issue.

thanks
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Ami Ben-David [Boxee] added a comment - please attach a sample .strm file to this issue. thanks
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Chris Rogers added a comment -
Here is the one channel I've worked with more than the others. It's effecting all channels though.
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Chris Rogers added a comment - Here is the one channel I've worked with more than the others. It's effecting all channels though.
Chris Rogers made changes -
Attachment 32.1 WFLDDT.strm [ 14191 ]
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Scott Smith added a comment -
This has actually just started happening to me. I launched a .strm link to connect the Boxee Box to the local ABC stream only to find that it was in the middle of a commercial break, so I exited out via the MENU/BACK button and was greeted with a black screen. The box was completely unresponsive to button presses on the remote so I had to power cycle it. Once the Box was back up & running, I launched a different .strm file, let it play for a few minutes (no issues at all) and then exited the stream via the MENU/BACK button... black screen again.

All of my .strm files are in a "Live TV" SMB share on my NAS that Boxee connects to over wired ethernet.

As Chris mentioned, the .strm files are just simple text files that point Boxee to the HDHomeRun. The entire contents of the ABC.strm file that I mentioned above are contained on this one line:

hdhomerun://10202D9A-0/tuner0?channel=qam256:705000000&program=2628
Show
Scott Smith added a comment - This has actually just started happening to me. I launched a .strm link to connect the Boxee Box to the local ABC stream only to find that it was in the middle of a commercial break, so I exited out via the MENU/BACK button and was greeted with a black screen. The box was completely unresponsive to button presses on the remote so I had to power cycle it. Once the Box was back up & running, I launched a different .strm file, let it play for a few minutes (no issues at all) and then exited the stream via the MENU/BACK button... black screen again. All of my .strm files are in a "Live TV" SMB share on my NAS that Boxee connects to over wired ethernet. As Chris mentioned, the .strm files are just simple text files that point Boxee to the HDHomeRun. The entire contents of the ABC.strm file that I mentioned above are contained on this one line: hdhomerun://10202D9A-0/tuner0?channel=qam256:705000000&program=2628
Ami Ben-David [Boxee] made changes -
Fix Version/s Triage [ 11340 ]
Component/s Playback Format and Quality [ 10583 ]
Component/s Applications > Boxee Official [ 10585 ]
Ami Ben-David [Boxee] made changes -
Assignee Ami Ben-David [ amib ]
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Ross added a comment - - edited
I can confirm that I have had this same issue since upgrading to 1.1.1. Every time I exit a .strm by pressing the back button, boxee either pause crashes (as described above) or boxee logs the user out and then logs back in at the home screen. My setup is with the boxee and the hdhomerun tuner both connected directly to the router.
Show
Ross added a comment - - edited I can confirm that I have had this same issue since upgrading to 1.1.1. Every time I exit a .strm by pressing the back button, boxee either pause crashes (as described above) or boxee logs the user out and then logs back in at the home screen. My setup is with the boxee and the hdhomerun tuner both connected directly to the router.
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona Backlog [ 11329 ]
Fix Version/s Triage [ 11340 ]
Rafael Mizrahi [Boxee] made changes -
Version 1.1.1.19092
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fawzi added a comment -
same thing happen to me, if this can be solved it would make the box just the coolest thing ever.
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fawzi added a comment - same thing happen to me, if this can be solved it would make the box just the coolest thing ever.
Rafael Mizrahi [Boxee] made changes -
Severity Major
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Scott Smith added a comment -
This issue will likely no longer be a problem once 1.2.x is released - HDHomeRun support has been officially removed from the Boxee Box release candidates. :(
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Scott Smith added a comment - This issue will likely no longer be a problem once 1.2.x is released - HDHomeRun support has been officially removed from the Boxee Box release candidates. :(
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haveringcottage added a comment -
go on then devs, close this one as a "limitation" too. boooo.
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haveringcottage added a comment - go on then devs, close this one as a "limitation" too. boooo.
Rafael Mizrahi [Boxee] made changes -
Component/s Playback > Online [ 11161 ]
Component/s Playback Format and Quality [ 10583 ]
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Yuval Tal [Boxee] added a comment -
Looking into the crash dump, it seems that it breaks somewhere in the hdhomerun library. when calling free().
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Yuval Tal [Boxee] added a comment - Looking into the crash dump, it seems that it breaks somewhere in the hdhomerun library. when calling free().
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Yuval Tal [Boxee] added a comment -
I'm integrating the latest hdhomerun library. Don't know if it will make things better or worse. Also I compared the hdhomerun code from xbmc and can't find any "interesting" different. Let's see with the next build how it will work. Again, I want to repeat, that boxee does not support hdhomerun.
Show
Yuval Tal [Boxee] added a comment - I'm integrating the latest hdhomerun library. Don't know if it will make things better or worse. Also I compared the hdhomerun code from xbmc and can't find any "interesting" different. Let's see with the next build how it will work. Again, I want to repeat, that boxee does not support hdhomerun.

People

  • Assignee:
    Unassigned
    Reporter:
    Chris Rogers
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Dates

  • Created:
    Updated: