Two External HDD with identical Labels are not reconized properly

Rafael Mizrahi [Boxee] added a comment - 12/May/11 10:21 AM internally, boxee is using the UUID of the drive and not its name. 1. please run the following command for each of the drives and paste the result here. fsutil fsinfo volumeinfo X:\ where X is drive letter 2. Please attach a Debug log to this issue. Settings > System > Debug > Debug Level = Debug ReStart Boxee, and after reproducing the problem, get the log and attach it to this issue. Boxee Box log may be found at http://Your_boxee_box_IP:8080/ click on the "Get latest " link. more information at http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that http://support.boxee.tv/entries/43963-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that DEBUG log slows down the performance. so afterward, switch the log level back to NONE

Martin added a comment - 12/May/11 4:13 PM Is there a way to change the UUID for the external harddrives?

Rafael Mizrahi [Boxee] added a comment - 15/May/11 4:40 AM yes. you can change the UUID. which operating system do you use?

Rafael Mizrahi [Boxee] added a comment - 15/May/11 4:41 AM please follow my requests to get more information of the hard drives and also attach a debug log to this issue.

Martin added a comment - 17/May/11 11:12 AM Sorry, was away. Yes I have windows 7 32bit Home Premium. I will try to send you the logs when I get home tonight. In the meantime could you explain how to change the UUID for the Externall HDD. Thanks

Rafael Mizrahi [Boxee] added a comment - 18/May/11 7:21 AM you can try, at your own risk, to change the disks UUID by using the following instructions http://www.howtohaven.com/system/change-disk-signature.shtml but first, lets realize if you Do have both disks with the same UUID. please reply to my questions posted at the first comment of this issue.

Rafael Mizrahi [Boxee] added a comment - 29/May/11 6:26 AM Martin, this issue is pending for more information from you.

H R added a comment - 01/Jun/11 10:41 AM - edited http://forums.boxee.tv/showthread.php?t=21792&highlight=uuid&page=10 Read that or the short version: I got the same issue and postet my log at page 10. Hope you can help me :)

Rafael Mizrahi [Boxee] added a comment - 02/Jun/11 3:58 AM @herrvorragend, 1. I have attached your log to this issue. I see a different problem with the error of "Could not contact DNS servers" . you should check your network settings. 2. I see you have 2 mounted devices /dev/sdb1 1.4T 1.3T 24.5G 98% /tmp/mnt/5804CBB404CB9402 /dev/sdd1 1.4T 1.3T 49.2G 96% /tmp/mnt/02AC038BAC037905 both are being scanned by boxee. what is the exact problem you are experiencing ? Martin, are you still experiencing the problem described in this issue?

H R added a comment - 02/Jun/11 7:13 AM Thanks rafael, a little mistake on my side: i plugged in two 1,5tb hdds -> both are scanned by boxee and work (got them mixed up) but my 2tb hdd also a western digital elements is missing (it works on my win7 system) looks like this is a different issue, sorry for that network works fine but the box needs about 10sec to restore my networksetting - no big issue

Rafael Mizrahi [Boxee] added a comment - 02/Jun/11 9:52 AM @herrvorragend, for "2tb hdd also a western digital elements is missing " please open a new issue.

Rafael Mizrahi [Boxee] added a comment - 15/Jun/11 1:04 PM Martin and HR, is this issue resolved on your side?

H R added a comment - 15/Jun/11 2:52 PM my two 1,5tb hdds work and the progress on my other issue can be found here: http://jira.boxee.tv/browse/BOXEE-10042 but thanks for asking :)

Rafael Mizrahi [Boxee] added a comment - 22/Jun/11 5:55 AM Closed as Incomplete. If this same issue happens again, please open a new issue.