Boxee

Some episodes remain unidentifed even after forced rescan

Details

  • Type: Bug Bug
  • Status: Open Open
  • Priority: P1 P1
  • Resolution: Unresolved
  • Fix Version/s: Server
  • Component/s: Media Library
  • Labels:
    None
  • Severity:
    Critical
  • Version:
    1.1.0.19053
  • Operating System:
    Boxee Box
  • Number of attachments:
    10

Description

The following episodes are not identified by Boxee, even after manually rescanning the (parent) folder; other episodes of the same show were identified fine previously:

\\Server\Videos\CurrentTV\Body of Proof\Season 1\Body of Proof.S01E08.mkv
\\Server\Videos\CurrentTV\Chuck\Season 4\Chuck.S04E23.mkv
\\Server\Videos\CurrentTV\Bones\Season 6\Bones.S06E21.mkv
\\Server\Videos\CurrentTV\The Mentalist\Season 3\The Mentalist.S03E21.mkv
\\Server\Videos\CurrentTV\The Vampire Diaries\Season 2\The Vampire Diaries.S02E21

These are all pretty new items, recently added to the CurrentTV folder on my WHS.

log indicate that server response for resolving is 503
  1. File
    boxee.1305167046.5709.tar.bz2
    11/May/11 11:10 PM
    407 kB
    darcilicious
  2. File
    boxee.1305253278.2692.tar.bz2
    12/May/11 11:33 PM
    225 kB
    darcilicious
  3. File
    boxee.1305255809.2242.tar.bz2
    12/May/11 11:34 PM
    52 kB
    darcilicious
  4. File
    boxee.1305256013.2435.tar.bz2
    12/May/11 11:34 PM
    54 kB
    darcilicious
  5. File
    boxee.1305257762.3159.tar.bz2
    13/May/11 12:29 AM
    106 kB
    darcilicious
  6. File
    boxee.1309309373.3056.tar.bz2
    28/Jun/11 9:30 PM
    433 kB
    darcilicious
  1. IMG_0522.JPG
    858 kB
    12/May/11 11:35 PM
  2. IMG_0523.JPG
    846 kB
    12/May/11 11:35 PM
  3. Levarage.jpg
    111 kB
    03/Jan/12 11:48 AM

Issue Links

is related to

Bug - A problem which impairs or prevents the functions of the product. BOXEE-9412 Boxee don't remember found files and move them to unidentified files

  • P1 -
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Improvement - An improvement or enhancement to an existing feature or task. BOXEE-9602 Allow rescan of unidentified items

  • P2 -
  • Open - The issue is open and ready for the assignee to start work on it.

Activity

Ascending order - Click to sort in descending order
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Permalink
darcilicious added a comment -
Check around 19:02 for Body of Proof.S01E08 file that doesn't get identified by Boxee.
Show
darcilicious added a comment - Check around 19:02 for Body of Proof.S01E08 file that doesn't get identified by Boxee.
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
Darci, this log is when you forced rescan the files, it shows us nothing regarding why these files wasn't resolved properly.
can you please try to remove and re-add the file source with DEBUG enabled so we can see the client request for the server?

BTW, there is an open ticket regarding rescan of unidentified files which are not re-resolved once you rescan the source BOXEE-9602
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Ami Ben-David [Boxee] added a comment - Darci, this log is when you forced rescan the files, it shows us nothing regarding why these files wasn't resolved properly. can you please try to remove and re-add the file source with DEBUG enabled so we can see the client request for the server? BTW, there is an open ticket regarding rescan of unidentified files which are not re-resolved once you rescan the source BOXEE-9602
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Permalink
darcilicious added a comment -
>>Darci, this log is when you forced rescan the files, it shows us nothing regarding why these files wasn't resolved properly.

Correct, I've always assumed that Boxee should (and would) try to resolve unidentified files upon subsequent rescans.

So 9602 is an improvement and not a bug? How is not resolving previously unresolved files not a bug? Blargh.

I'll think about rescanning from scratch but it's getting tiresome; see http://jira.boxee.tv/browse/BOXEE-9092 where the initial scan failures may be related to SMB connection issues (and the tail end of http://jira.boxee.tv/browse/BOXEE-7777 where Eli indicates there is a known SMB connection timeout bug).



Show
darcilicious added a comment - >>Darci, this log is when you forced rescan the files, it shows us nothing regarding why these files wasn't resolved properly. Correct, I've always assumed that Boxee should (and would) try to resolve unidentified files upon subsequent rescans. So 9602 is an improvement and not a bug? How is not resolving previously unresolved files not a bug? Blargh. I'll think about rescanning from scratch but it's getting tiresome; see http://jira.boxee.tv/browse/BOXEE-9092 where the initial scan failures may be related to SMB connection issues (and the tail end of http://jira.boxee.tv/browse/BOXEE-7777 where Eli indicates there is a known SMB connection timeout bug).
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
sorry for the inconvenience, but this is an improvement due to the fact that this was never implemented, therefor is the manual identify feature.
what you describe is still an issue we should address to if this is reproducible.
also, this might be related to the smb issue but it's an assumption, we still need to reproduce it and verify what is causing this issue and fix it as well.
Show
Ami Ben-David [Boxee] added a comment - sorry for the inconvenience, but this is an improvement due to the fact that this was never implemented, therefor is the manual identify feature. what you describe is still an issue we should address to if this is reproducible. also, this might be related to the smb issue but it's an assumption, we still need to reproduce it and verify what is causing this issue and fix it as well.
Hide
Permalink
darcilicious added a comment -
Oh all right, you sweet talker, Ami ;) I'll remove and re-add the CurrentTV folder with debug on tonight, update this issue with a list, and post the logs :)
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darcilicious added a comment - Oh all right, you sweet talker, Ami ;) I'll remove and re-add the CurrentTV folder with debug on tonight, update this issue with a list, and post the logs :)
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
;) Thanks, trying to keep it professional and still be considerate.
Show
Ami Ben-David [Boxee] added a comment - ;) Thanks, trying to keep it professional and still be considerate.
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
BTW, boxee will try to identify these files if you change the filename or the folder name.
Show
Ami Ben-David [Boxee] added a comment - BTW, boxee will try to identify these files if you change the filename or the folder name.
Hide
Permalink
darcilicious added a comment -
>>BTW, boxee will try to identify these files if you change the filename or the folder name.

That's an interesting tidbit but for a media *server* that's not ideal. I have several media clients of various and sundry types accessing those files and prefer the way things are organized for everything involved...

Show
darcilicious added a comment - >>BTW, boxee will try to identify these files if you change the filename or the folder name. That's an interesting tidbit but for a media *server* that's not ideal. I have several media clients of various and sundry types accessing those files and prefer the way things are organized for everything involved...
Hide
Permalink
darcilicious added a comment -
Okay... here we go.

I removed the source, turned on debug, rebooted the box, and re-added the source around 19:00.
After about 40 minutes or so, the bottom of the File Sources screen had:

Scanning:
Resolving:


And the Folder entry had:
Identifying
628 files found. 169 unidentified.


If you check the logfile boxee.1305253278.2692.tar.bz2, you'll see that entries actually stopped around 19:21

At this point (around 20:00), the Box doesn't appear to be doing anything so I rebooted it. See the next two log files: boxee.1305255809.2242.tar.bz2 and boxee.1305256013.2435.tar.bz2

After the reboot, it now says:
Identifying
628 files found. 173 unidentified.

(Four TV episodes were added to CurrentTV this evening). I'll let it run overnight as-is and post another log later.

About to add attachments now, log files as well as two screenshots of (SOME of the) shows in the unidentified list. All files are stored in this format:

\\server\CurrentTV\TVSHOW\SEASON X\TV Show.sXXeXX.mkv, e.g the file White Collar.S02E13.mkv is in:

\\server\CurrentTV\White Collar\Season 2\



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darcilicious added a comment - Okay... here we go. I removed the source, turned on debug, rebooted the box, and re-added the source around 19:00. After about 40 minutes or so, the bottom of the File Sources screen had: Scanning: Resolving: And the Folder entry had: Identifying 628 files found. 169 unidentified. If you check the logfile boxee.1305253278.2692.tar.bz2, you'll see that entries actually stopped around 19:21 At this point (around 20:00), the Box doesn't appear to be doing anything so I rebooted it. See the next two log files: boxee.1305255809.2242.tar.bz2 and boxee.1305256013.2435.tar.bz2 After the reboot, it now says: Identifying 628 files found. 173 unidentified. (Four TV episodes were added to CurrentTV this evening). I'll let it run overnight as-is and post another log later. About to add attachments now, log files as well as two screenshots of (SOME of the) shows in the unidentified list. All files are stored in this format: \\server\CurrentTV\TVSHOW\SEASON X\TV Show.sXXeXX.mkv, e.g the file White Collar.S02E13.mkv is in: \\server\CurrentTV\White Collar\Season 2\
Hide
Permalink
darcilicious added a comment -
Sampling of unidentified files.
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darcilicious added a comment - Sampling of unidentified files.
Hide
Permalink
darcilicious added a comment -
Okay, I have the CurrentTV folder set up for hourly scanning, here's the log file after that first hour later scan: boxee.1305257762.3159.tar.bz2

Let me know what you'd like me to try/do next! :)
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darcilicious added a comment - Okay, I have the CurrentTV folder set up for hourly scanning, here's the log file after that first hour later scan: boxee.1305257762.3159.tar.bz2 Let me know what you'd like me to try/do next! :)
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
Darci, Thanks for the update and the logs,
we cannot find what is causing this issue and we are unable to reproduce this issue.

can you try removing this source and add only a specific folder which contains episodes that are not identified (i.e white collar or vampire diaries)? also make sure there are no zip/rar files in that folder.

Show
Ami Ben-David [Boxee] added a comment - Darci, Thanks for the update and the logs, we cannot find what is causing this issue and we are unable to reproduce this issue. can you try removing this source and add only a specific folder which contains episodes that are not identified (i.e white collar or vampire diaries)? also make sure there are no zip/rar files in that folder.
Hide
Permalink
darcilicious added a comment -
Excellent idea! I actually added quite a few TV shows folders, including Vampire Diaries and White Collar and I believe (after a quick glance) that not one of the shows I added resolved all episodes.

I'm attaching a zip file screen shots of the File Sources screen of all the added show folders and their status (Scanning and Resolving both report "Idle" at this point) and screen shots of the identified files and of course the log files.

Have fun, I really hope this helps!

Cheers,
D
Show
darcilicious added a comment - Excellent idea! I actually added quite a few TV shows folders, including Vampire Diaries and White Collar and I believe (after a quick glance) that not one of the shows I added resolved all episodes. I'm attaching a zip file screen shots of the File Sources screen of all the added show folders and their status (Scanning and Resolving both report "Idle" at this point) and screen shots of the identified files and of course the log files. Have fun, I really hope this helps! Cheers, D
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Permalink
darcilicious added a comment -
1. Status 01 screenshot (File Sources)
2. Status 02 screenshot (File Sources)
3. Unidentified Files 01 screenshot
4. Unidentified Files 02 screenshot
5. Unidentified Files 03 screenshot
6. boxee.1305478111.14610.tar.bz2 (debug files)
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darcilicious added a comment - 1. Status 01 screenshot (File Sources) 2. Status 02 screenshot (File Sources) 3. Unidentified Files 01 screenshot 4. Unidentified Files 02 screenshot 5. Unidentified Files 03 screenshot 6. boxee.1305478111.14610.tar.bz2 (debug files)
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Permalink
Ami Ben-David [Boxee] added a comment -
Thanks a lot!!! :) this is very helpful, i can see there are issues with the resolving, will investigate this.
Show
Ami Ben-David [Boxee] added a comment - Thanks a lot!!! :) this is very helpful, i can see there are issues with the resolving, will investigate this.
Hide
Permalink
Rafael Mizrahi [Boxee] added a comment -
from my investigation of the log in ShowsWontResolve.zip 15/May/11 1:12 PM
it seems like a client issue and not a server issue.
checking the log for Bones.S06E16 which appears at the unidentified files.
you can see that the server returned proper information and the client state that the file is resolved and added to the client media library database.

19:08:53.0551 T:3034868624 M:509009920 DEBUG: CMetadataResolverVideo::ResolveVideo - SUCCEEDED to resolve TVShow. [path=smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv] (mrv)(resolver)
19:08:53.0558 T:3034868624 M:509009920 DEBUG: CMetadataResolver::ResolveVideoFolder, Resolved metadata for video, path = smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv, name = Bones (resolver) (videoresolver)
19:08:53.0559 T:3034868624 M:509009920 DEBUG: CMetadataResolver::ResolveVideoFolder, Video was resolved by name, adding to DB, path = smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv, name = Bones, id = 852013 (resolver) (videoresolver)
Show
Rafael Mizrahi [Boxee] added a comment - from my investigation of the log in ShowsWontResolve.zip 15/May/11 1:12 PM it seems like a client issue and not a server issue. checking the log for Bones.S06E16 which appears at the unidentified files. you can see that the server returned proper information and the client state that the file is resolved and added to the client media library database. 19:08:53.0551 T:3034868624 M:509009920 DEBUG: CMetadataResolverVideo::ResolveVideo - SUCCEEDED to resolve TVShow. [path= smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv] (mrv)(resolver) 19:08:53.0558 T:3034868624 M:509009920 DEBUG: CMetadataResolver::ResolveVideoFolder, Resolved metadata for video, path = smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv, name = Bones (resolver) (videoresolver) 19:08:53.0559 T:3034868624 M:509009920 DEBUG: CMetadataResolver::ResolveVideoFolder, Video was resolved by name, adding to DB, path = smb://******@BABYFACE/Videos/CurrentTV/Bones/Season 6/Bones.S06E16.mkv, name = Bones, id = 852013 (resolver) (videoresolver)
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Permalink
Rafael Mizrahi [Boxee] added a comment -
but there is also a server problem, as you can see that the server failed to return episode information for Bones.S06E15

19:08:50.0494 T:3034868624 M:508878848 WARNING: ReadFeed - RSS Init failed, could not parse feed http://res.boxee.tv/title/tv/?episode=15&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FCurrentTV%2FBones%2FSeason%206%2FBones.S06E15.mkv&h=f8f56f1b093480c8%3a1172694633&name=Bones&season=6&show_info=true. Reason: (null), Row: -1 Col: -1

btw, now this url Do return proper information.
Show
Rafael Mizrahi [Boxee] added a comment - but there is also a server problem, as you can see that the server failed to return episode information for Bones.S06E15 19:08:50.0494 T:3034868624 M:508878848 WARNING: ReadFeed - RSS Init failed, could not parse feed http://res.boxee.tv/title/tv/?episode=15&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FCurrentTV%2FBones%2FSeason%206%2FBones.S06E15.mkv&h=f8f56f1b093480c8%3a1172694633&name=Bones&season=6&show_info=true . Reason: (null), Row: -1 Col: -1 btw, now this url Do return proper information.
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Permalink
Rafael Mizrahi [Boxee] added a comment -
issue assigned to R&D to add more logs to know the server status code.
Show
Rafael Mizrahi [Boxee] added a comment - issue assigned to R&D to add more logs to know the server status code.
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Rafael Mizrahi [Boxee] added a comment - - edited
according to the errors in ShowsWontResolve.zip it looks like the server return an empty response.
more logs added to boxee to identify the result returned from the server during resolving.
Show
Rafael Mizrahi [Boxee] added a comment - - edited according to the errors in ShowsWontResolve.zip it looks like the server return an empty response. more logs added to boxee to identify the result returned from the server during resolving.
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Rafael Mizrahi [Boxee] added a comment -
version 1.1.2 includes more logs to review server responses.
Show
Rafael Mizrahi [Boxee] added a comment - version 1.1.2 includes more logs to review server responses.
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Permalink
Rafael Mizrahi [Boxee] added a comment -
darci,
version 1.1.2 includes more logs which will help us to review server responses.
if you intend to perform a scan for a large library of tv shows, please enable DEBUG and attach the log to this issue.
Show
Rafael Mizrahi [Boxee] added a comment - darci, version 1.1.2 includes more logs which will help us to review server responses. if you intend to perform a scan for a large library of tv shows, please enable DEBUG and attach the log to this issue.
Hide
Permalink
darcilicious added a comment -
Okay, I'll attach the logs once Boxee is done but so far after removing and re-adding \\server\videos\tv archive, there are a bunch of unidentified videos:
Highlander: almost all of S02Exx, a goodly amount of S03Exx, about half of 4xEE, and two of 6xEE (implied filename format).

And then
spooks.610
journeyman.s01e01

For a total of 42 unidentified videos from this source.

(But better this time I think...)


  
Show
darcilicious added a comment - Okay, I'll attach the logs once Boxee is done but so far after removing and re-adding \\server\videos\tv archive, there are a bunch of unidentified videos: Highlander: almost all of S02Exx, a goodly amount of S03Exx, about half of 4xEE, and two of 6xEE (implied filename format). And then spooks.610 journeyman.s01e01 For a total of 42 unidentified videos from this source. (But better this time I think...)   
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Rafael Mizrahi [Boxee] added a comment - - edited
thanks! darci , your log (boxee.1309309373.3056.tar.bz2 28/Jun/11 9:30 PM) is very helpful
now that we trace more information, we can see that the server returned 503 error for a proper request which I tested now and it works in the browser.

* resolving request to the server, returned error 503.
* ping request timeout
for example, when resolving Highlander.s02e05

17:51:36.0684 T:3006315408 M:501657600 DEBUG: Boxee: 29/06/11 00:51:36.6842#ERROR#bxcurl.cpp:648(HttpHEAD)#curl_easy_perform failed (Resolving host timed out: 7.ping.boxee.tv)!
17:51:36.0685 T:3006315408 M:501657600 DEBUG: WatchDog::CheckIsConnectedToInternet - Check [http://7.ping.boxee.tv/] return [0]. [server=1][internet=1]. [fromJob=1] (offline)(wd)
17:51:37.0656 T:2969562000 M:501665792 DEBUG: update ref map. url http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true new ref_count 1 progress 0 (hcm)
17:51:37.0656 T:2969562000 M:501665792 DEBUG: update ref map. url http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true new ref_count 0 progress 0 (hcm)
17:51:37.0664 T:2969562000 M:501678080 DEBUG: CRssFeed::ReadFeed - [strURL=http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true] is NOT HD. Load feed from URL returned [result=0][LastRetCode=503] (rssf)
17:51:37.0664 T:2969562000 M:501678080 WARNING: CRssFeed::ReadFeed - FAILED to load [strURL=http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true]. [LastRetCode=503][Reason=(null)][Row=-1][Col=-1] (rssf)
17:51:37.0665 T:2969562000 M:501678080 DEBUG: CMetadataResolverVideo::ResolveVideo - using NFO for [bMovie=0][VideoNfo=0][ShowNfo=0][path=smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi]. (mrv)(resolver)
17:51:37.0665 T:2969562000 M:501678080 DEBUG: CMetadataResolverVideo::LoadEpisodeInfo, No TVShow Item, couldn't resolve TVShow.(nfo)(resolver)
17:51:37.0666 T:2969562000 M:501682176 DEBUG: CMetadataResolverVideo::ResolveVideo - FAILED to resolve TVShow. [path=smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi] (mrv)(resolver)
17:51:37.0666 T:2969562000 M:501682176 DEBUG: CMetadataResolver::ResolveVideoFolder, Could not resolve metadata for video, path = smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi, name = Highlander (resolver) (videoresolver)
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Rafael Mizrahi [Boxee] added a comment - - edited thanks! darci , your log (boxee.1309309373.3056.tar.bz2 28/Jun/11 9:30 PM) is very helpful now that we trace more information, we can see that the server returned 503 error for a proper request which I tested now and it works in the browser. * resolving request to the server, returned error 503. * ping request timeout for example, when resolving Highlander.s02e05 17:51:36.0684 T:3006315408 M:501657600 DEBUG: Boxee: 29/06/11 00:51:36.6842#ERROR#bxcurl.cpp:648(HttpHEAD)#curl_easy_perform failed (Resolving host timed out: 7.ping.boxee.tv)! 17:51:36.0685 T:3006315408 M:501657600 DEBUG: WatchDog::CheckIsConnectedToInternet - Check [ http://7.ping.boxee.tv/ ] return [0]. [server=1][internet=1]. [fromJob=1] (offline)(wd) 17:51:37.0656 T:2969562000 M:501665792 DEBUG: update ref map. url http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true new ref_count 1 progress 0 (hcm) 17:51:37.0656 T:2969562000 M:501665792 DEBUG: update ref map. url http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true new ref_count 0 progress 0 (hcm) 17:51:37.0664 T:2969562000 M:501678080 DEBUG: CRssFeed::ReadFeed - [strURL= http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true ] is NOT HD. Load feed from URL returned [result=0][LastRetCode=503] (rssf) 17:51:37.0664 T:2969562000 M:501678080 WARNING: CRssFeed::ReadFeed - FAILED to load [strURL= http://res.boxee.tv/title/tv/?episode=5&filename=smb%3A%2F%2FBABYFACE%2FVideos%2FTV%20Archive%2FHighlander%2FHighlander%20S2%2FHighlander.s02e05.Eye.For.An.Eye.%28DVDRip%20XviD-SFM%29.avi&h=4acd1bebe74a146d%3a367149056&name=Highlander&season=2&show_info=true ]. [LastRetCode=503][Reason=(null)][Row=-1][Col=-1] (rssf) 17:51:37.0665 T:2969562000 M:501678080 DEBUG: CMetadataResolverVideo::ResolveVideo - using NFO for [bMovie=0][VideoNfo=0][ShowNfo=0][path= smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi]. (mrv)(resolver) 17:51:37.0665 T:2969562000 M:501678080 DEBUG: CMetadataResolverVideo::LoadEpisodeInfo, No TVShow Item, couldn't resolve TVShow.(nfo)(resolver) 17:51:37.0666 T:2969562000 M:501682176 DEBUG: CMetadataResolverVideo::ResolveVideo - FAILED to resolve TVShow. [path= smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi] (mrv)(resolver) 17:51:37.0666 T:2969562000 M:501682176 DEBUG: CMetadataResolver::ResolveVideoFolder, Could not resolve metadata for video, path = smb://******@BABYFACE/Videos/TV Archive/Highlander/Highlander S2/Highlander.s02e05.Eye.For.An.Eye.(DVDRip XviD-SFM).avi, name = Highlander (resolver) (videoresolver)
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darcilicious added a comment -
Sounds like progress? Anything else you need from me at this point? :)
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darcilicious added a comment - Sounds like progress? Anything else you need from me at this point? :)
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Rafael Mizrahi [Boxee] added a comment -
no. thanks darci. issue assigned to server guys which might contact you.
but seems like we have enough information for now.
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Rafael Mizrahi [Boxee] added a comment - no. thanks darci. issue assigned to server guys which might contact you. but seems like we have enough information for now.
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darcilicious added a comment -
So, this is still trouble-some. Occasionally, I'll have a spat of TV episodes over some time period that don't get identified automatically after being added to my Local Sources and scanned by Boxee. Or they'll be identified but be missing the episode title and synopsis. Any hope for a reasonable "rescan" option anytime soon so I don't have to hunt down problems and manually identify them individually?
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darcilicious added a comment - So, this is still trouble-some. Occasionally, I'll have a spat of TV episodes over some time period that don't get identified automatically after being added to my Local Sources and scanned by Boxee. Or they'll be identified but be missing the episode title and synopsis. Any hope for a reasonable "rescan" option anytime soon so I don't have to hunt down problems and manually identify them individually?
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Ami Ben-David [Boxee] added a comment -
Thanks for the update
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Ami Ben-David [Boxee] added a comment - Thanks for the update
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darcilicious added a comment -
Here's another update, after doing a factory reset for v1.5 Boxee identified 99.9% of my local content however, there are errors apparently, for example, the current season of Leverage, at least two episodes have the wrong title ("Cross My Heart" and "Girls Night Out") that can't be fixed by manually re-identifying these items or by forcing a rescan.

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darcilicious added a comment - Here's another update, after doing a factory reset for v1.5 Boxee identified 99.9% of my local content however, there are errors apparently, for example, the current season of Leverage, at least two episodes have the wrong title ("Cross My Heart" and "Girls Night Out") that can't be fixed by manually re-identifying these items or by forcing a rescan.
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Ron Chartrand added a comment -
I have the same problem i have shows that are unidentified do to spelling mistakes ect. if i correct them and rescan they stay unidentified the only way i have found to fix this is to clear media information and clear old thumbnails then rescan from scratch.
I have tried this dozens of times including trying to put an NFO for proper identification and force rescan still will remain unidentified till you clear media information.
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Ron Chartrand added a comment - I have the same problem i have shows that are unidentified do to spelling mistakes ect. if i correct them and rescan they stay unidentified the only way i have found to fix this is to clear media information and clear old thumbnails then rescan from scratch. I have tried this dozens of times including trying to put an NFO for proper identification and force rescan still will remain unidentified till you clear media information.

People

  • Assignee:
    Liel Dulev [Boxee]
    Reporter:
    darcilicious
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    Updated: