Boxee

Netflix audio goes out of sync

Details

  • Severity:
    Major
  • Version:
    1.1.0.19053
  • Operating System:
    Boxee Box
  • Number of attachments:
    0

Description

referencing BOXEE-8382

audio still slowly goes out of sync over time, generally around the 35-40 minute mark. pausing the video for a few seconds and restarting seems to correct it until another 40 minutes or so goes by.

Issue Links

duplicates

Bug - A problem which impairs or prevents the functions of the product. BOXEE-10058 Netflix audio out of sync

  • P2 -
  • Open - The issue is open and ready for the assignee to start work on it.

Activity

Ascending order - Click to sort in descending order
Hide
Permalink
Ami Ben-David [Boxee] added a comment - - edited
David,
what movie are you playing when this happens?
What is your ISP?
What is your location?

Thanks
Show
Ami Ben-David [Boxee] added a comment - - edited David, what movie are you playing when this happens? What is your ISP? What is your location? Thanks
Hide
Permalink
david added a comment -
the most recent two are :
http://movies.netflix.com/WiMovie/Witch-Hunt/70109099?trkid=438403#height2061
http://movies.netflix.com/WiMovie/National-Geographic-Solitary-Confinement/70144623?trkid=438403#height1719

ISP is cox in phoenix, AZ.

for what it's worth, any title i've watched with a runtime over 40 minutes or so has had this happen since netflix was released on the box.
a few past titles include:
http://movies.netflix.com/WiMovie/The-Stand-The-Plague/70175586?trkid=438403
http://movies.netflix.com/WiMovie/Bill-Hicks-Sane-Man/70043231?trkid=438403#height1661
http://movies.netflix.com/WiMovie/Insomnia/60022968?trkid=438403#height1623
Show
david added a comment - the most recent two are : http://movies.netflix.com/WiMovie/Witch-Hunt/70109099?trkid=438403#height2061 http://movies.netflix.com/WiMovie/National-Geographic-Solitary-Confinement/70144623?trkid=438403#height1719 ISP is cox in phoenix, AZ. for what it's worth, any title i've watched with a runtime over 40 minutes or so has had this happen since netflix was released on the box. a few past titles include: http://movies.netflix.com/WiMovie/The-Stand-The-Plague/70175586?trkid=438403 http://movies.netflix.com/WiMovie/Bill-Hicks-Sane-Man/70043231?trkid=438403#height1661 http://movies.netflix.com/WiMovie/Insomnia/60022968?trkid=438403#height1623
Hide
Permalink
Eric Thornton added a comment -
I've been seeing the same thing essentially with all titles on Netflix. I usually have to stop the movie and resume for the audio to sync back up. It begins to become noticeable about 30 minutes into the film, and is terrible after 1 hour. I've also seen a possibly related issue on Vudu, but the audio will be fine for much of the movie and suddenly go out of sync by 1 second or more.

Location: Wilmington, NC
ISP: Charter
Boxee Box version 1.1.2.19250
Show
Eric Thornton added a comment - I've been seeing the same thing essentially with all titles on Netflix. I usually have to stop the movie and resume for the audio to sync back up. It begins to become noticeable about 30 minutes into the film, and is terrible after 1 hour. I've also seen a possibly related issue on Vudu, but the audio will be fine for much of the movie and suddenly go out of sync by 1 second or more. Location: Wilmington, NC ISP: Charter Boxee Box version 1.1.2.19250
Hide
Permalink
Marcel Hass [Boxee] added a comment -
Thanks @Eric forwarding this info to Netflix.
Show
Marcel Hass [Boxee] added a comment - Thanks @Eric forwarding this info to Netflix.
Hide
Permalink
Dennis Brennan added a comment -
I, am also having the issue. The audio gets more out of sync the longer it plays. It happens on anything streamed through Netflix

I'm running Windows XP and my ISP is Comcast

Dennis
Show
Dennis Brennan added a comment - I, am also having the issue. The audio gets more out of sync the longer it plays. It happens on anything streamed through Netflix I'm running Windows XP and my ISP is Comcast Dennis
Hide
Permalink
Marcel Hass [Boxee] added a comment -
Thanks this has been escalated with Netflix
Show
Marcel Hass [Boxee] added a comment - Thanks this has been escalated with Netflix
Hide
Permalink
Rafael Mizrahi [Boxee] added a comment -
closed as duplicate of BOXEE-10058
please vote and comment at the linked issue.
Show
Rafael Mizrahi [Boxee] added a comment - closed as duplicate of BOXEE-10058 please vote and comment at the linked issue.

People

  • Assignee:
    Marcel Hass [Boxee]
    Reporter:
    david
Vote (1)
Watch (2)

Dates

  • Created:
    Updated:
    Resolved: