Details
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Type:
Bug
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Status:
Open
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Priority:
P1
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Resolution: Unresolved
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Fix Version/s: Box Backlog
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Component/s: Python / Boxee APIs
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Labels:None
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Severity:Critical
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Version:1.0.4.17443
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Operating System:Boxee Box
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Number of attachments:
Description
My app BartsideeTV is using the boxee api to save and retrieve settings. All is working fine and I'm gathering a lot of users who are using it with great feedback.
But I now have 2 users who can not store any data in the apps settings file (registry.xml). I asked them to send them their log file and it turns out boxee security is blocking my app from accessing the registery.xml settings file. I'm using the normal api commands (config.GetValue and config.SetValue).
Here is the error I'm talking about, it occurs every time my app wants to retrieve or write to the registry.xml:
15:55:51.0722 T:2962291600 M:521957376 ERROR: TPHandleFileSystemPolicy - blocking access to file: thread id 2175, file //.boxee/UserData/profiles/PronkMedia/apps/com.bart.tv/registry.xml, mode wb
It seems like a bug in the security system. But the strangest thing is it only occurs for 2 users an a user base of 200+ everyday.
You can try my app BartsideeTV by adding the repo: boxee.bartsidee.nl
Also the source is on github: https://github.com/bartsidee/Bartsidee-Repository/blob/master/apps/tv/libs/main.py
I asked them to do a factory reset, upgrade to the latest firmware, make a new account. All with no success, on of the users even got a new box from its retailer, but still not working. It would be great if it could be solved.
But I now have 2 users who can not store any data in the apps settings file (registry.xml). I asked them to send them their log file and it turns out boxee security is blocking my app from accessing the registery.xml settings file. I'm using the normal api commands (config.GetValue and config.SetValue).
Here is the error I'm talking about, it occurs every time my app wants to retrieve or write to the registry.xml:
15:55:51.0722 T:2962291600 M:521957376 ERROR: TPHandleFileSystemPolicy - blocking access to file: thread id 2175, file //.boxee/UserData/profiles/PronkMedia/apps/com.bart.tv/registry.xml, mode wb
It seems like a bug in the security system. But the strangest thing is it only occurs for 2 users an a user base of 200+ everyday.
You can try my app BartsideeTV by adding the repo: boxee.bartsidee.nl
Also the source is on github: https://github.com/bartsidee/Bartsidee-Repository/blob/master/apps/tv/libs/main.py
I asked them to do a factory reset, upgrade to the latest firmware, make a new account. All with no success, on of the users even got a new box from its retailer, but still not working. It would be great if it could be solved.
Issue Links
- is duplicated by
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APP-555
Navi-X script for Boxee Box, won't remember my login information. I have to login every time i open the app. (Settings are not stored in the Boxee api)
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1.0632 T:2962291600 M:522211328 ERROR: TPHandleFileSystemPolicy - blocking access to file: thread id 2175, file //.boxee/UserData/profiles/PronkMedia/cache/http_cache.db, mode wb
15:55:51.0633 T:2962291600 M:522211328 ERROR: TPHandleFileSystemPolicy - blocking access to file: thread id 2175, file //.boxee/UserData/profiles/PronkMedia/cache/http_cache.db, mode rb
15:55:51.0633 T:2962291600 M:522211328 ERROR: unable to open database://.boxee/UserData/profiles/PronkMedia/cache/http_cache.db (4294967283)
15:55:51.0634 T:2962291600 M:522211328 ERROR: could not connect to database file //.boxee/UserData/profiles/PronkMedia/cache/http_cache.db