Boxee

Boxee Box lose Permission when using HFS+ no journaled USB drive

Details

  • Severity:
    Critical
  • Version:
    1.0.2.16619
  • Operating System:
    Boxee Box
  • Number of attachments:
    2

Description

The HFS+ USB drive (WD Elements 2TB) as been formatted no journaled and with all permission to read&write.
The drive is attached to the Boxee Box.
Boxee can read all the files fine and from my iMac I can accss the drive and play the files, edit them add file all works great.

BUT as soon as you restart/powerdown the BB and turn it on again:
the files can be played but the I can no longer have write permissions to access this drive from my iMac.
BB loose the permissions.
As a workaround, I need to connect HD drive to my iMac again and set the read&write permission of the drive all over again.

We tried another solution which was to add the Mac OS X username and password to SMB setting in the BB but nothing changes.
Basically the issue is that after a powerdown or restart the BB lose the permission again of the file and they can not be edited over the network (only played)
See forum : http://forums.boxee.tv/showthread.php?t=24278

Issue Links

is related to

Bug - A problem which impairs or prevents the functions of the product. BOXEE-6944 Unable to write to SMB share of an HSF+ drive if journaling is enabled

  • P2 -
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Bug - A problem which impairs or prevents the functions of the product. BOXEE-7194 SMB credentials are not saved when restart

  • P2 -
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Activity

Ascending order - Click to sort in descending order
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Cedric Tomas added a comment -
[Quote from skycap :

I have wrote about this problem in an other Mac Board. I´ve got an answer that is maybe the answer of this Problem.
Maybe the problem is, that the Boxee Box didn´t unmount the attached drives before sleeping, and the result ist that the permissions now set to read only. I don`t know the HFS rules, but this look plausibly.

We know the Box have sometime problems with shut down. Maybe is here an unmount bug?]

I think Skycap is entirely right !!! Boxee Box does not shut properly and it should unmounted the USB drive first but it doesn't I use to have the same issue with WD TV then they updated it and you could see the box unmounting the USB drive first then shutting off
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Cedric Tomas added a comment - [Quote from skycap : I have wrote about this problem in an other Mac Board. I´ve got an answer that is maybe the answer of this Problem. Maybe the problem is, that the Boxee Box didn´t unmount the attached drives before sleeping, and the result ist that the permissions now set to read only. I don`t know the HFS rules, but this look plausibly. We know the Box have sometime problems with shut down. Maybe is here an unmount bug?] I think Skycap is entirely right !!! Boxee Box does not shut properly and it should unmounted the USB drive first but it doesn't I use to have the same issue with WD TV then they updated it and you could see the box unmounting the USB drive first then shutting off
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Jesse Snow added a comment -
No matter what you try the connected USB drive will lose write permissions after the BB is turned off or wakes from sleep. I have tried many different format options and the only one that maintains permissions is FAT32, and for obvious reasons this is not a viable option. If sleep mode on the BB is turned off and the box left on you can maintain write permissions, I am doing this for now as the BB only draws 36 watts.
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Jesse Snow added a comment - No matter what you try the connected USB drive will lose write permissions after the BB is turned off or wakes from sleep. I have tried many different format options and the only one that maintains permissions is FAT32, and for obvious reasons this is not a viable option. If sleep mode on the BB is turned off and the box left on you can maintain write permissions, I am doing this for now as the BB only draws 36 watts.
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Rafael Mizrahi [Boxee] added a comment -
posted by minel:

HOW TO: Share an HFS+ drive on Boxee Box
Here's a little tutorial to help people with OS X and external HFS+ drives add them as USB drives to Boxee Box and share them:

- Plug drive into Mac
- Open Disk Utility
- Select the drive, hold Alt (Option) key and press File
- Select Disable Journaling
- Open Finger, right click on the drive and select Get Info
- Make sure Everyone is added and select Read and Write for their rights
- Click the golden lock and authenticate
- Click the little setting button by the Minus on the bottom and select "Apply to enclosed items"
- Eject the drive and plug it into the Boxee Box
- On the Boxee Box, under Network Settings / Servers
- Select "Enable Windows Sharing"
- Leave no password and user is guest
- Make sure you know the servername "boxeebox" is default
- On the Mac you should now see boxeebox under "shared" in Finder
- If you don't see it, open Finder, press Command + K and enter "smb://boxeebox" without quotes
- Select Guest account and select the partition that you want to connect to.
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Rafael Mizrahi [Boxee] added a comment - posted by minel: HOW TO: Share an HFS+ drive on Boxee Box Here's a little tutorial to help people with OS X and external HFS+ drives add them as USB drives to Boxee Box and share them: - Plug drive into Mac - Open Disk Utility - Select the drive, hold Alt (Option) key and press File - Select Disable Journaling - Open Finger, right click on the drive and select Get Info - Make sure Everyone is added and select Read and Write for their rights - Click the golden lock and authenticate - Click the little setting button by the Minus on the bottom and select "Apply to enclosed items" - Eject the drive and plug it into the Boxee Box - On the Boxee Box, under Network Settings / Servers - Select "Enable Windows Sharing" - Leave no password and user is guest - Make sure you know the servername "boxeebox" is default - On the Mac you should now see boxeebox under "shared" in Finder - If you don't see it, open Finder, press Command + K and enter " smb://boxeebox " without quotes - Select Guest account and select the partition that you want to connect to.
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Cedric Tomas added a comment -
Thanks rafael but like we say earlier we have done all that and it still doesn't work after shutdown/restart of the box
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Cedric Tomas added a comment - Thanks rafael but like we say earlier we have done all that and it still doesn't work after shutdown/restart of the box
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Cedric Tomas added a comment -
Hi rafael,
I just tried again word by word like you are saying and it works BUT once I turn off the BB it doesn't work any more and I replugged the USB drive to my Mac and still all good ! so it's clearly something wrong with BB software.
PS: My neighbour as the WD Live 1TB and I can edit and add file into it via my mac via my USB drive so it does work else where.
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Cedric Tomas added a comment - Hi rafael, I just tried again word by word like you are saying and it works BUT once I turn off the BB it doesn't work any more and I replugged the USB drive to my Mac and still all good ! so it's clearly something wrong with BB software. PS: My neighbour as the WD Live 1TB and I can edit and add file into it via my mac via my USB drive so it does work else where.
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Jesse Snow added a comment -
Well, as long as I don't turn off the BB and only put it to sleep I keep write permissions OK, so it is not much of an issue now that I just leave it on.
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Jesse Snow added a comment - Well, as long as I don't turn off the BB and only put it to sleep I keep write permissions OK, so it is not much of an issue now that I just leave it on.
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Brian Prince added a comment -
I recreated the issue like the others have stated. My HFS+ drive had all permissions set as in rafael's post and was working great until I turned off the boxee box. The permissions no longer allow me to write to the drive and will require me to disconnect the drive and hook up to my mac to reset.
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Brian Prince added a comment - I recreated the issue like the others have stated. My HFS+ drive had all permissions set as in rafael's post and was working great until I turned off the boxee box. The permissions no longer allow me to write to the drive and will require me to disconnect the drive and hook up to my mac to reset.
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Cedric Tomas added a comment -
Leaving the box on 24/7 it's not an option as you will consume lost of electricity and use the CPU too much. It's clear that this bug it's a major critical one and should be fixed asap as it's not an isolated or special request it's a major bug that everyone experience and so many threats are open on the forum about it !
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Cedric Tomas added a comment - Leaving the box on 24/7 it's not an option as you will consume lost of electricity and use the CPU too much. It's clear that this bug it's a major critical one and should be fixed asap as it's not an isolated or special request it's a major bug that everyone experience and so many threats are open on the forum about it !
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Andrew Emerson added a comment -
supremely frustrating. Took me weeks to figure out how to get to my hfs+ drives over the network. (because of vague instructions after release / not mentioning that permissions needed to be applied to all subfolders) and now its all erased every reboot. needs a fix soon please!
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Andrew Emerson added a comment - supremely frustrating. Took me weeks to figure out how to get to my hfs+ drives over the network. (because of vague instructions after release / not mentioning that permissions needed to be applied to all subfolders) and now its all erased every reboot. needs a fix soon please!
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Cedric Tomas added a comment -
This is a MAIN function and I hope we are not going to have to wait SP5 as SP2 just came out ! I'm not going to wait that long and might send back my 2 BB back. Before I bought it I was tall that function was working and In the the UK there is no online content therefor the box is good only for local file !
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Cedric Tomas added a comment - This is a MAIN function and I hope we are not going to have to wait SP5 as SP2 just came out ! I'm not going to wait that long and might send back my 2 BB back. Before I bought it I was tall that function was working and In the the UK there is no online content therefor the box is good only for local file !
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nick jensen added a comment -
Same here. Following the steps above allows me to write to the drive, but the problem comes back when I reboot or wake up the box.
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nick jensen added a comment - Same here. Following the steps above allows me to write to the drive, but the problem comes back when I reboot or wake up the box.
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Cedric Tomas added a comment -
I wrote to Avner (Boxee CEO) and got this reply, not sure that is the issue but we can cross fingers:

"Hi Cedric,

Fixing issues related to local playback are top of mind for us. You will see that the version coming out next week solves numerous issues related to playback.

I believe the bug you are referring to relates to SMB credentials not being saved between reboots. We fixed it in this release. Hope it will help. Dan Conti (our lead developer on all things SMB has been working on it).

We are spending more time on US content providers, but are also making progress in Canada, Australia and Europe.

Regards,
Avner"
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Cedric Tomas added a comment - I wrote to Avner (Boxee CEO) and got this reply, not sure that is the issue but we can cross fingers: "Hi Cedric, Fixing issues related to local playback are top of mind for us. You will see that the version coming out next week solves numerous issues related to playback. I believe the bug you are referring to relates to SMB credentials not being saved between reboots. We fixed it in this release. Hope it will help. Dan Conti (our lead developer on all things SMB has been working on it). We are spending more time on US content providers, but are also making progress in Canada, Australia and Europe. Regards, Avner"
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Jamie Cooper added a comment -
I too have this problem, as soon as I power down the BB, I can no longer write to my attached USB drives :-( this is very frustrating! please sort this out asap!
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Jamie Cooper added a comment - I too have this problem, as soon as I power down the BB, I can no longer write to my attached USB drives :-( this is very frustrating! please sort this out asap!
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Byron Huang added a comment -
I agree with Cedric, this is very frustrating and I just purchase an external HDD for Boxee, and just find out can not add files to it over the network!! Hope this to be fixed soon... not SP5...
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Byron Huang added a comment - I agree with Cedric, this is very frustrating and I just purchase an external HDD for Boxee, and just find out can not add files to it over the network!! Hope this to be fixed soon... not SP5...
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Byron Huang added a comment - - edited
it seems SP3 is coming out sometime today, wonder if this will be fixed...
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Byron Huang added a comment - - edited it seems SP3 is coming out sometime today, wonder if this will be fixed...
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Cedric Tomas added a comment -
Will test it as soon as it's out and hope Avner was right and it fix the issue as its the most annoying bug from the box !
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Cedric Tomas added a comment - Will test it as soon as it's out and hope Avner was right and it fix the issue as its the most annoying bug from the box !
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Cedric Tomas added a comment -
Still not fixed in SP3 !
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Cedric Tomas added a comment - Still not fixed in SP3 !
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Stian added a comment -
I also have the problem after upgrading to SP3 RC!
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Stian added a comment - I also have the problem after upgrading to SP3 RC!
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Cedric Tomas added a comment - - edited
Stian it's not working since version 1.0 !

Even though it's promessed on the website :
http://boxee.zendesk.com/entries/325794-adding-and-using-an-external-usb-drive
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Cedric Tomas added a comment - - edited Stian it's not working since version 1.0 ! Even though it's promessed on the website : http://boxee.zendesk.com/entries/325794-adding-and-using-an-external-usb-drive
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Byron Huang added a comment -
I have decided not to wait any more, reformatted my external USB to NTFS, problem solved. (kind of) :)
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Byron Huang added a comment - I have decided not to wait any more, reformatted my external USB to NTFS, problem solved. (kind of) :)
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Jamie Cooper added a comment -
Sorry to say this, but the box is being returned, this is a MAJOR bug that should have been fixed in SP3. To now be told we have to wait until SP5 is a joke!
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Jamie Cooper added a comment - Sorry to say this, but the box is being returned, this is a MAJOR bug that should have been fixed in SP3. To now be told we have to wait until SP5 is a joke!
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Cedric Tomas added a comment -
Byron@ how did you format to NTFS on a mac, it's not an option in macosx ?
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Cedric Tomas added a comment - Byron@ how did you format to NTFS on a mac, it's not an option in macosx ?
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Byron Huang added a comment -
No, it is not, luckily I have a windows machine around:), on the Mac, you probably have to install virtual machine to format a NTFS disk, or dual boot... not aware of any other ways... There is a utility called Mac Fuse that will allow you to install a NTFS driver, thus let you write to a NTFS disk natively, but I suppose it will not enable you to format a NTFS disk.
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Byron Huang added a comment - No, it is not, luckily I have a windows machine around:), on the Mac, you probably have to install virtual machine to format a NTFS disk, or dual boot... not aware of any other ways... There is a utility called Mac Fuse that will allow you to install a NTFS driver, thus let you write to a NTFS disk natively, but I suppose it will not enable you to format a NTFS disk.
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Byron Huang added a comment -
There are post in the forum saying this has been fixed. but you will have to unplug the USB, plug to a Mac, make sure everything is OK (permission and stuff), then re-plug the USB to Boxee Box. Any luck, anybody?


Forum post URL

http://forums.boxee.tv/showthread.php?t=25908&page=11
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Byron Huang added a comment - There are post in the forum saying this has been fixed. but you will have to unplug the USB, plug to a Mac, make sure everything is OK (permission and stuff), then re-plug the USB to Boxee Box. Any luck, anybody? Forum post URL http://forums.boxee.tv/showthread.php?t=25908&page=11
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Cedric Tomas added a comment -
Will do all the process again tonight after work and post here again the result.
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Cedric Tomas added a comment - Will do all the process again tonight after work and post here again the result.
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Stian added a comment -
I followed the steps described in the forum post, but no luck :( Still getting the restricted permission message
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Stian added a comment - I followed the steps described in the forum post, but no luck :( Still getting the restricted permission message
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Cedric Tomas added a comment - - edited
My boxeebox doesn't show any more as a computer (computer logo) but as a server (flat screen logo) and I had to use the command "smb://boxeebox" otherwise it wasn't showing into my finder anymore, strange Byron did you have the same on your mac ? also it doesn't let me login as a guest he uses my Macosx username when I click disconnect to log in as a guest boxeebox just disappear from my finder !
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Cedric Tomas added a comment - - edited My boxeebox doesn't show any more as a computer (computer logo) but as a server (flat screen logo) and I had to use the command " smb://boxeebox " otherwise it wasn't showing into my finder anymore, strange Byron did you have the same on your mac ? also it doesn't let me login as a guest he uses my Macosx username when I click disconnect to log in as a guest boxeebox just disappear from my finder !
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Cedric Tomas added a comment - - edited
Tested with SP3 RC and it works great BUT after a restart of the BB is gone again ! Grrrrrrrrrrrrrr Issue not fixed Grrrrrrrrrr

The only difference I can see with SP2 is that the boxeebox shows as a server instated of a computer on the mac osx finder but that's it.
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Cedric Tomas added a comment - - edited Tested with SP3 RC and it works great BUT after a restart of the BB is gone again ! Grrrrrrrrrrrrrr Issue not fixed Grrrrrrrrrr The only difference I can see with SP2 is that the boxeebox shows as a server instated of a computer on the mac osx finder but that's it.
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Michael G added a comment -
I am using the latest RC and I can confirm that this is STILL an issue.
Everything works just fine until you reboot the Boxee - after that you lose write permissions and can only read the drives.

I followed these instructions exactly and it all worked until the Boxee rebooted:
http://forums.boxee.tv/showpost.php?p=135365&postcount=1
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Michael G added a comment - I am using the latest RC and I can confirm that this is STILL an issue. Everything works just fine until you reboot the Boxee - after that you lose write permissions and can only read the drives. I followed these instructions exactly and it all worked until the Boxee rebooted: http://forums.boxee.tv/showpost.php?p=135365&postcount=1
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Cedric Tomas added a comment - - edited
BOXEE TEAM: The solution is simple is that the boxee box doesn't unmount the USB HD before shutdown therefore the BB lose the permission.

After the BB restart and lose the permission to the USB HD I connected my laptop to the USB HD and it wasn't showing (which show it wasn't shut properly) after a quick dis utility "verify disk" it's all back. Re-plugged it to the BB and the file transferred worked from my iMac to the boxee box , without re-configuring the permission.

This confirm my theory of what the issue is ;-)

ANOTHER ISSUE: Also when it's working the iMac lose the connection after few minutes therefor if you can't copy a big file !
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Cedric Tomas added a comment - - edited BOXEE TEAM: The solution is simple is that the boxee box doesn't unmount the USB HD before shutdown therefore the BB lose the permission. After the BB restart and lose the permission to the USB HD I connected my laptop to the USB HD and it wasn't showing (which show it wasn't shut properly) after a quick dis utility "verify disk" it's all back. Re-plugged it to the BB and the file transferred worked from my iMac to the boxee box , without re-configuring the permission. This confirm my theory of what the issue is ;-) ANOTHER ISSUE: Also when it's working the iMac lose the connection after few minutes therefor if you can't copy a big file !
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Miquel added a comment -
I wish I could give this 100 votes!
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Miquel added a comment - I wish I could give this 100 votes!
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Rafael Mizrahi [Boxee] added a comment -
issue verified using 1.0.3.17064 and issue description edited.
issue assigned to R&D with top priority to SP4
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Rafael Mizrahi [Boxee] added a comment - issue verified using 1.0.3.17064 and issue description edited. issue assigned to R&D with top priority to SP4
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Cedric Tomas added a comment -
Thank you rafael and yuvalt, I could kiss you right now !! LOL

If you need a beta tester please let me know I all ready helped with RC1 and RC2 ;-)
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Cedric Tomas added a comment - Thank you rafael and yuvalt, I could kiss you right now !! LOL If you need a beta tester please let me know I all ready helped with RC1 and RC2 ;-)
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Cedric Tomas added a comment -
Rafael can you update us on why it's been moved to SP5 ? this is a major bug and make my boxee box useless as in the UK there is no other use for the box !
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Cedric Tomas added a comment - Rafael can you update us on why it's been moved to SP5 ? this is a major bug and make my boxee box useless as in the UK there is no other use for the box !
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Miquel added a comment -
Yeah, I bought the box after reading THIS was possible. :(
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Miquel added a comment - Yeah, I bought the box after reading THIS was possible. :(
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Rafael Mizrahi [Boxee] added a comment -
We are aware if this important issue and working to find a solution for this linux unmount problem.
In terms of scheduling this fix, nothing changed. We added another release milestone as SP4 and this moved all the issues including this one to SP5 and SP6.
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Rafael Mizrahi [Boxee] added a comment - We are aware if this important issue and working to find a solution for this linux unmount problem. In terms of scheduling this fix, nothing changed. We added another release milestone as SP4 and this moved all the issues including this one to SP5 and SP6.
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Miquel added a comment -
Hi,

Thanks for keeping us updated.
Would it be possible for you to let us know very roughly when this will be solved?

I imagine you can´t know the exact date but something like "next week", "in two months", "next year".

Is really frustrating not being able to copy my files to the box to reproduce them online since that´s one of the few features we can use the box for outside the US.

Thanks in advance.
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Miquel added a comment - Hi, Thanks for keeping us updated. Would it be possible for you to let us know very roughly when this will be solved? I imagine you can´t know the exact date but something like "next week", "in two months", "next year". Is really frustrating not being able to copy my files to the box to reproduce them online since that´s one of the few features we can use the box for outside the US. Thanks in advance.
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Cedric Tomas added a comment -
Thanks Rafael for the update.

As you said it's a important issue and I do believe that this things should come as priority as it affect all Mac users in the world and it's really annoying when you see Boxee team focusing on Netflix or Vudu when a basic function doesn't work and it's advertise on your site as working !

This is misleading your customer and even more in the UK at $324 the box !!! when we all ready have NO content online compare to the US.

On Mac OS we don't have alternative of file format therefor we are stock !

Even though I really appreciate all the effort of the Boxee Team I think you don't have the priority right !
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Cedric Tomas added a comment - Thanks Rafael for the update. As you said it's a important issue and I do believe that this things should come as priority as it affect all Mac users in the world and it's really annoying when you see Boxee team focusing on Netflix or Vudu when a basic function doesn't work and it's advertise on your site as working ! This is misleading your customer and even more in the UK at $324 the box !!! when we all ready have NO content online compare to the US. On Mac OS we don't have alternative of file format therefor we are stock ! Even though I really appreciate all the effort of the Boxee Team I think you don't have the priority right !
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Jamie Cooper added a comment -
I was so hoping that SP4 woud have fixed this major bug, but instead we have to wait, yet again.. :-(
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Jamie Cooper added a comment - I was so hoping that SP4 woud have fixed this major bug, but instead we have to wait, yet again.. :-(
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Cedric Tomas added a comment - - edited
Rafael / Shay / Everyone !

I discovered something !

OK I bought a pair of D-link 370AV Powerline Ethernet as I was fed up with slow wifi and lost of connection and guest what ? Since I'm on Ethernet no more issue with HFS+ permission !!! it's 3 days it's working and 3 days of start and restart so it must be a bug from the wifi ?!
Any way now I'm happy and I hope that will help you find the real issue for everyone else.

[UPDATE 08 Feb 2011 = It was too good to be true now it's gone again doesn't work anymore :-( I really enjoyed my Boxee Box for the first time since I got it and now back to a big paper weight :-(((( ]
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Cedric Tomas added a comment - - edited Rafael / Shay / Everyone ! I discovered something ! OK I bought a pair of D-link 370AV Powerline Ethernet as I was fed up with slow wifi and lost of connection and guest what ? Since I'm on Ethernet no more issue with HFS+ permission !!! it's 3 days it's working and 3 days of start and restart so it must be a bug from the wifi ?! Any way now I'm happy and I hope that will help you find the real issue for everyone else. [UPDATE 08 Feb 2011 = It was too good to be true now it's gone again doesn't work anymore :-( I really enjoyed my Boxee Box for the first time since I got it and now back to a big paper weight :-(((( ]
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Ami Ben-David [Boxee] added a comment -
Cedric, there is no need for a sub-task on this issue,
we removed it.

thanks.
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Ami Ben-David [Boxee] added a comment - Cedric, there is no need for a sub-task on this issue, we removed it. thanks.
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Jamie Cooper added a comment -
Cedric, I'm glad it's working for you, but i'm on an Ethernet connection and sadly like everyone else here, I loose the permissions as soon as I power down the BB. The only thing that is different in mine and your setup is i'm not using Powerline Ethernet adaptors - just a straight ethernet cable to my hub upstairs... hmmm
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Jamie Cooper added a comment - Cedric, I'm glad it's working for you, but i'm on an Ethernet connection and sadly like everyone else here, I loose the permissions as soon as I power down the BB. The only thing that is different in mine and your setup is i'm not using Powerline Ethernet adaptors - just a straight ethernet cable to my hub upstairs... hmmm
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Cedric Tomas added a comment -
Oh no !

My configuration is :

iMac -> Ethernet Powerline -> Modem/Router -> Ethernet to Boxee Box.

It's a straige bug that Permission issue and I'm event wondering if it's not coming from Mac OSX 10.6.6 too as the beta of 10.6.7 mention a SMB bug fix !

http://www.appleinsider.com/articles/11/02/02/apple_seeds_third_beta_of_mac_os_x_10_6_7_with_no_known_issues.html
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Cedric Tomas added a comment - Oh no ! My configuration is : iMac -> Ethernet Powerline -> Modem/Router -> Ethernet to Boxee Box. It's a straige bug that Permission issue and I'm event wondering if it's not coming from Mac OSX 10.6.6 too as the beta of 10.6.7 mention a SMB bug fix ! http://www.appleinsider.com/articles/11/02/02/apple_seeds_third_beta_of_mac_os_x_10_6_7_with_no_known_issues.html
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David Williams added a comment -
I'm using powerline adaptors via ethernet to my router from the BB and the write access problem still persists.

I've noticed that after re-connecting the external HDD (non-journled) to my iMac and re-applying the read/write permissions (everyone), I can still write to the drive (but not delete) for anything up to a week (but sometime just a day) with repeated reboots of the BB, but it eventually loses all write permissions and can do anything but read from it.

The only point when I have full control (write and delete either files or folder) is when the HDD is first re-connected with the permissions re-stored, after a reboot things start to fall apart, so clearly an un-mounting issue as many have pointed out.
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David Williams added a comment - I'm using powerline adaptors via ethernet to my router from the BB and the write access problem still persists. I've noticed that after re-connecting the external HDD (non-journled) to my iMac and re-applying the read/write permissions (everyone), I can still write to the drive (but not delete) for anything up to a week (but sometime just a day) with repeated reboots of the BB, but it eventually loses all write permissions and can do anything but read from it. The only point when I have full control (write and delete either files or folder) is when the HDD is first re-connected with the permissions re-stored, after a reboot things start to fall apart, so clearly an un-mounting issue as many have pointed out.
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Cedric Tomas added a comment -
It was too good to be true now it's gone again doesn't work anymore :-( I really enjoyed my Boxee Box for the first time since I got it and now back to a big paper weight :-((((
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Cedric Tomas added a comment - It was too good to be true now it's gone again doesn't work anymore :-( I really enjoyed my Boxee Box for the first time since I got it and now back to a big paper weight :-((((
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Matthew Lurie added a comment -
Because this has to do with adding fresh content to the Box, I see this as a really critical issue. Without the ability to add new files to the box after sleep, the Box is handcuffed and not able to do anything.
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Matthew Lurie added a comment - Because this has to do with adding fresh content to the Box, I see this as a really critical issue. Without the ability to add new files to the box after sleep, the Box is handcuffed and not able to do anything.
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Ben Pintilie added a comment -
As Matthew Lurie added on 13/Mar/11.

In my opinion as a new users and customer of Boxee Box this is a critical issue as it has given me a bad first impression!

I have been out and paid money for Boxee Box and two new external HDD's then get Permission issues doesn't look good :/

This bug does get my vote - I have replicated it and confirm it is a show stopper.

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Ben Pintilie added a comment - As Matthew Lurie added on 13/Mar/11. In my opinion as a new users and customer of Boxee Box this is a critical issue as it has given me a bad first impression! I have been out and paid money for Boxee Box and two new external HDD's then get Permission issues doesn't look good :/ This bug does get my vote - I have replicated it and confirm it is a show stopper.
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Stian added a comment -
Moved AGAIN?! Is this a joke. I'm getting sick and tired of waiting for this bug. What is the problem?! This should be a priority! I SO regret buying this box.
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Stian added a comment - Moved AGAIN?! Is this a joke. I'm getting sick and tired of waiting for this bug. What is the problem?! This should be a priority! I SO regret buying this box.
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Cedric Tomas added a comment -
OMG I cant believe it !!!! grrrrrrrrr i'm fuming ! Instated of taking care of the stupid US feature like Nexflix or VUDU they should focus on fixing major bug like this one even more when I bought the box I was told by Boxee that they support that format, it's also mention on the box and the website !

I thinking of suing them for misleading customers that same as thief !
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Cedric Tomas added a comment - OMG I cant believe it !!!! grrrrrrrrr i'm fuming ! Instated of taking care of the stupid US feature like Nexflix or VUDU they should focus on fixing major bug like this one even more when I bought the box I was told by Boxee that they support that format, it's also mention on the box and the website ! I thinking of suing them for misleading customers that same as thief !
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Miquel added a comment -
SO frustrating :(
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Miquel added a comment - SO frustrating :(
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Jamie Cooper added a comment -
I can't believe this has been put back yet again!! A critical bug that comes second to Neflix and Vudu!! :-(
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Jamie Cooper added a comment - I can't believe this has been put back yet again!! A critical bug that comes second to Neflix and Vudu!! :-(
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David Williams added a comment -
"Critical" clearly has a different meaning in this support system.

Along with many other's, i've put up with this BS bug since the release of the box, and it needs fixing NOW!
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David Williams added a comment - "Critical" clearly has a different meaning in this support system. Along with many other's, i've put up with this BS bug since the release of the box, and it needs fixing NOW!
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Matej Pribelsky added a comment -
This is really getting ridiculous! This issue has been know since the Boxee Box launch more than 4 months ago and the ability to write to remote HDDs with HFS+ support has been highlighted all the way from the beginning as a "feature" but never worked properly. There are 42 votes on this feature and a bunch of loyal followers who did a lot to help you guys identify and clarify this bug and all we get is another delay... Fiona 1.2 which is what, 6 months away? Seriously, pick up your game guys, this is just getting shameful :(
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Matej Pribelsky added a comment - This is really getting ridiculous! This issue has been know since the Boxee Box launch more than 4 months ago and the ability to write to remote HDDs with HFS+ support has been highlighted all the way from the beginning as a "feature" but never worked properly. There are 42 votes on this feature and a bunch of loyal followers who did a lot to help you guys identify and clarify this bug and all we get is another delay... Fiona 1.2 which is what, 6 months away? Seriously, pick up your game guys, this is just getting shameful :(
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Cedric Tomas added a comment -
....They are too busy on a road trip ! They need to get their priority right ! and then they want to but Boxee on HDD and TV's they can't even handle a box !!!
I was very patient and one of the first to support them and not complain but this is ridiculous !
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Cedric Tomas added a comment - ....They are too busy on a road trip ! They need to get their priority right ! and then they want to but Boxee on HDD and TV's they can't even handle a box !!! I was very patient and one of the first to support them and not complain but this is ridiculous !
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corey lane added a comment - - edited
This is disappointing. Will reformatting my drive to NTFS fix this issue?
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corey lane added a comment - - edited This is disappointing. Will reformatting my drive to NTFS fix this issue?
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Matej Pribelsky added a comment -
Corey, yes it will solve this issue... but on the other hand good luck with making NTFS work on OS X. I've been around mac for about 12 years now and still haven't found a bulletproof way of making NTFS work an a mac, either at home or work. And FAT32, forget about it due to the 4GB file size limit :( That's why we're all stuck here in the first place at the mercy of the Boxee team who plan to expand beyond the universe while struggling with making some of the basic features work as advertised.
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Matej Pribelsky added a comment - Corey, yes it will solve this issue... but on the other hand good luck with making NTFS work on OS X. I've been around mac for about 12 years now and still haven't found a bulletproof way of making NTFS work an a mac, either at home or work. And FAT32, forget about it due to the 4GB file size limit :( That's why we're all stuck here in the first place at the mercy of the Boxee team who plan to expand beyond the universe while struggling with making some of the basic features work as advertised.
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Cedric Tomas added a comment -
@Corey @ Matej

Mac osX read NTFS but doesn't write therefor not going to be any help BUT if you install that plugin, it work great it gives your mac the driver to read/write

http://www.tuxera.com/products/tuxera-ntfs-for-mac/

Tested and Approuve it I'm transferring all my video on my NTFS HD as we speak.

Maybe Boxee can pay for the plug in ! LOL
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Cedric Tomas added a comment - @Corey @ Matej Mac osX read NTFS but doesn't write therefor not going to be any help BUT if you install that plugin, it work great it gives your mac the driver to read/write http://www.tuxera.com/products/tuxera-ntfs-for-mac/ Tested and Approuve it I'm transferring all my video on my NTFS HD as we speak. Maybe Boxee can pay for the plug in ! LOL
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Matej Pribelsky added a comment -
$35! Wow! I've used their free version at work for a while but I can say it's been less than stellar.
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Matej Pribelsky added a comment - $35! Wow! I've used their free version at work for a while but I can say it's been less than stellar.
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Byron Huang added a comment -
I have to re-format my external HD to NTFS just for this purpose. It has been working OK so far, the only problem I have is very slow transfer speed through Boxee Box, it is only getting about 4MB/s. I was told it was related to the NTFS-3G driver used in Linux. Slow, but better than nothing, I guess.
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Byron Huang added a comment - I have to re-format my external HD to NTFS just for this purpose. It has been working OK so far, the only problem I have is very slow transfer speed through Boxee Box, it is only getting about 4MB/s. I was told it was related to the NTFS-3G driver used in Linux. Slow, but better than nothing, I guess.
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Brano Gege added a comment -
I got same issue, please fix it ASAP. Thanks guys.
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Brano Gege added a comment - I got same issue, please fix it ASAP. Thanks guys.
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Yuval Tal [Boxee] added a comment -
Performing fsck.hfsplus prior to mounting, cleans the filesystem hence allowing it to mount in R/W mode.
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Yuval Tal [Boxee] added a comment - Performing fsck.hfsplus prior to mounting, cleans the filesystem hence allowing it to mount in R/W mode.
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Cedric Tomas added a comment -
Oh my god, does that mean it's really fixed !!!! I guess all our comment on the blog, twitter and e-mailing avner as been good enought
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Cedric Tomas added a comment - Oh my god, does that mean it's really fixed !!!! I guess all our comment on the blog, twitter and e-mailing avner as been good enought
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Matej Pribelsky added a comment -
Wow, can't believe this... fixed and bumped back to 1.1 Sprint 4! I guess all the whining did really pay out... now only to wait for May for this thing to come out and we're done. Thanks Boxee guys! :)
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Matej Pribelsky added a comment - Wow, can't believe this... fixed and bumped back to 1.1 Sprint 4! I guess all the whining did really pay out... now only to wait for May for this thing to come out and we're done. Thanks Boxee guys! :)
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Rafael Mizrahi [Boxee] added a comment -
and I'm the first one to enjoy :)
closed. verified using 1.1.0.18269
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Rafael Mizrahi [Boxee] added a comment - and I'm the first one to enjoy :) closed. verified using 1.1.0.18269
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Miquel added a comment -
Thanks for the effort. :)

When will this be released?
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Miquel added a comment - Thanks for the effort. :) When will this be released?
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Cedric Tomas added a comment -
You naughty Rafael to make us water like that now ! LOL

How can I access the early beta tester programme ?
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Cedric Tomas added a comment - You naughty Rafael to make us water like that now ! LOL How can I access the early beta tester programme ?
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nick jensen added a comment - - edited
Just upgraded to the latest version (1.1.2.19250-8cbeb5c) last night and was successfully copying files from my Macbook to my connected HFS+ drive over Samba. However after shutting down the box and trying to copy files again this morning I'm now getting this permission error again... Is this regression?
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nick jensen added a comment - - edited Just upgraded to the latest version (1.1.2.19250-8cbeb5c) last night and was successfully copying files from my Macbook to my connected HFS+ drive over Samba. However after shutting down the box and trying to copy files again this morning I'm now getting this permission error again... Is this regression?
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Matej Pribelsky added a comment -
Same here... unplugged my drive, fixe up all the permissions, unlocked everything and plugged back to Boxee... great, it works! Shutdown... next day... try to copy... BLOCKED!!! Seriously?!? WTF?!?!
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Matej Pribelsky added a comment - Same here... unplugged my drive, fixe up all the permissions, unlocked everything and plugged back to Boxee... great, it works! Shutdown... next day... try to copy... BLOCKED!!! Seriously?!? WTF?!?!
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Matej Pribelsky added a comment -
Please re-open and fix this once and for all, this is just sad.
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Matej Pribelsky added a comment - Please re-open and fix this once and for all, this is just sad.
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haveringcottage added a comment -
you should post this as a new JIRA ticket - i dont think closed/fixed tickets are monitored effectively by staff
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haveringcottage added a comment - you should post this as a new JIRA ticket - i dont think closed/fixed tickets are monitored effectively by staff

People

  • Assignee:
    Yuval Tal [Boxee]
    Reporter:
    Cedric Tomas
Vote (47)
Watch (27)

Dates

  • Created:
    Updated:
    Resolved: