Boxee

Some AC3 audio will not play in mkv files.

Details

  • Severity:
    Major
  • Version:
    1.0.1.16319
  • Operating System:
    Boxee Box
  • Number of attachments:
    1

Description

1. Attempt to play the attached file on your boxee box. Compare against playback on the PC.
2. If the problem happens as I see it, there will be 'blips' of audio, but essentially it won't play.

I have a variety of AC3 files this happens on. The media info on the files all look like this:

Audio
ID : 1
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : XXXX
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Stream size : XXX MiB (8%)

Activity

Ascending order - Click to sort in descending order
Ami Ben-David [Boxee] made changes -
Field Original Value New Value
Fix Version/s Fiona [ 11240 ]
Eli Semory [Boxee] made changes -
Assignee Dan Conti [ dan ]
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona SP1 [ 11340 ]
Fix Version/s Fiona [ 11240 ]
Rafael Mizrahi [Boxee] made changes -
Boxee Build Number [1.0.1.16126] [1.0.1.16125]
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona SP2 [ 11342 ]
Fix Version/s Fiona SP1 [ 11340 ]
Rafael Mizrahi [Boxee] made changes -
Fix Version/s Fiona SP3 [ 11343 ]
Fix Version/s Fiona SP2 [ 11342 ]
Rafael Mizrahi [Boxee] made changes -
Fix Version/s Fiona SP4 [ 11344 ]
Fix Version/s Fiona SP3 [ 11343 ]
Rafael Mizrahi [Boxee] made changes -
Fix Version/s Fiona SP3 [ 11343 ]
Fix Version/s Fiona SP4 [ 11344 ]
Rafael Mizrahi [Boxee] made changes -
Fix Version/s Fiona SP4 [ 11345 ]
Fix Version/s Fiona SP3 [ 11343 ]
Hide
Permalink
Kuma San added a comment -
Why is this issue getting no attention?
Show
Kuma San added a comment - Why is this issue getting no attention?
Rafael Mizrahi [Boxee] made changes -
Fix Version/s Fiona SP5 [ 11350 ]
Fix Version/s Fiona SP4 [ 11345 ]
Hide
Permalink
Kuma San added a comment -
Really? Not even a comment?
Show
Kuma San added a comment - Really? Not even a comment?
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona SP6 [ 11357 ]
Fix Version/s Fiona SP5 [ 11350 ]
Eli Semory [Boxee] made changes -
Assignee Dan Conti [ dan ] eli [ eli ]
Rafael Mizrahi [Boxee] made changes -
Boxee Build Number [1.0.1.16125] [1.0.1.16319]
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona 1.3 [ 11371 ]
Fix Version/s Fiona 1.2 [ 11357 ]
Yuval Tal [Boxee] made changes -
Fix Version/s Fiona Backlog [ 11329 ]
Fix Version/s Fiona 1.3 [ 11371 ]
Rafael Mizrahi [Boxee] made changes -
Version 1.0.1.16319
Rafael Mizrahi [Boxee] made changes -
Severity Major
Hide
Permalink
Marcel Boom added a comment -
Seem to have the same problem in v1.2.0.20222 with a lot of 3D SBS files. When A_AC3 is in the mkv container, sound is not played on the Boxee Box. I use an optical connection to my receiver.
Show
Marcel Boom added a comment - Seem to have the same problem in v1.2.0.20222 with a lot of 3D SBS files. When A_AC3 is in the mkv container, sound is not played on the Boxee Box. I use an optical connection to my receiver.
Rafael Mizrahi [Boxee] made changes -
Component/s Playback > Local [ 11162 ]
Component/s Playback Format and Quality [ 10583 ]
Hide
Permalink
Jan Ferme added a comment -
I really need this solved :/
Show
Jan Ferme added a comment - I really need this solved :/
Hide
Permalink
darren hillaby added a comment - - edited
Really? the first movie I play on the boxee box after setting it up and the AC3 is distorted. I bought the boxee due to the interface and the fact my lg blueray has difficulty with AAC. Now it turns out the boxee has issues with AC3 and after a year it still hasn't been resolved. I have 30 days and if audio isn't going to work properly and boxee is giving no attention to the issue this will be going back to the store.
Show
darren hillaby added a comment - - edited Really? the first movie I play on the boxee box after setting it up and the AC3 is distorted. I bought the boxee due to the interface and the fact my lg blueray has difficulty with AAC. Now it turns out the boxee has issues with AC3 and after a year it still hasn't been resolved. I have 30 days and if audio isn't going to work properly and boxee is giving no attention to the issue this will be going back to the store.
Hide
Permalink
Harrison holts added a comment -
How is this issue not a blocker???? I bought the box to both watch and HEAR my movies. This is a joke
Show
Harrison holts added a comment - How is this issue not a blocker???? I bought the box to both watch and HEAR my movies. This is a joke
Hide
Permalink
MARCOS MARTINELLI added a comment -
Unbelievable! I will need to transcode my movies to be able to have sound on boxee? I will transcode directly to my tv and sell Boxee as it has no AC3 support....
Show
MARCOS MARTINELLI added a comment - Unbelievable! I will need to transcode my movies to be able to have sound on boxee? I will transcode directly to my tv and sell Boxee as it has no AC3 support....

People

  • Assignee:
    Eli Semory [Boxee]
    Reporter:
    Kuma San
Vote (12)
Watch (5)

Dates

  • Created:
    Updated: