Source are always "Waiting to be scanned" when one son is set with type of scanning "Never"

Ami Ben-David [Boxee] added a comment - 16/Jan/12 3:55 AM Francis, please follow these steps to provide a DEBUG log the file attached is empty, Please attach a Debug log to this issue. Settings > System > Advanced > Debug Level = Debug ReStart Boxee, and after experiencing the problem, close Boxee and attach your log file to the bug. DEBUG log slows down the performance. so afterward, switch the log level back to NONE Boxee Box log may be found at * http://boxeebox:8080/ under 'Boxee Logs', click on the "Get latest " link. (*boxeebox =ip address of the box) more information at http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that

Ami Ben-David [Boxee] added a comment - 22/Jan/12 7:28 AM Francis, do you still experience this issue on the latest boxee beta version? if so please go to Settings>System>Advanced>Clear media information from the library. when you clear your database boxee will remove all your previous identified media and will scan all your sources. thanks.

Ami Ben-David [Boxee] added a comment - 24/Jan/12 8:18 AM no response from the reporter. closed as incomplete

Ami Ben-David [Boxee] added a comment - 24/Jan/12 8:33 AM reopened reporter comment: My files dosen't want to scan anymore.. I've had that bug for quite some times now and I tought that boxee 1.5 would fix it but not yet. For now the only way for me to use the box is via the file app (wich put boxee back to a file navigator...) Anyway... I'm using a DroboFS wired on smb share. I want to help getting this fix... just tell me what I got to do! Thanks for your time PS: Sorry for the delay, I wasn't able to give feedback on the issue... here's a new debug file! I've upgraded to the latest beta (20 january) and just before, I did a factory reset. Normally when I do that, the file scaning work for a month but now boxee dosen't scan anything.

Ami Ben-David [Boxee] added a comment - 24/Jan/12 8:35 AM - edited Francis, thanks for the response, please follow Jira rules and do not open sub tasks in Jira. thanks as i asked in previous comments: Francis, do you still experience this issue on the latest boxee official version ( http://forums.boxee.tv/showthread.php?t=52085 ) ? if so please go to Settings>System>Advanced>Clear media information from the library. when you clear your database boxee will remove all your previous identified media and will scan all your sources.

Francis Fontaine added a comment - 24/Jan/12 8:44 AM as i asked in previous comments: I've upgraded to the latest beta (20 january) and just before, I did a factory reset. Normally when I do that, the file scaning work for a month but now boxee dosen't scan anything. I've just tried clearing the media informations and still nothing... Tho I have found that my boxee was sending debug info to a syslog wich I don't have so now I have a proper debug file... i guess

Francis Fontaine added a comment - 24/Jan/12 8:49 AM I supose this is the warning line you are looking for... 08:42:46.074 T:2962189200 M:532647936 WARNING: CFileScanner::InitSourcesOnStart - FAILED to read LastScanTime of [name=Videos on DROBO-FS][path= smb://DROBO-FS/Drobo/Videos/ ][type=0]. [m_bPaused=0][m_bStop=0] (fs) 08:42:46.074 T:2962189200 M:532647936 WARNING: CFileScanner::InitSourcesOnStart - FAILED to read LastScanTime of [name=Movies on DROBO-FS][path= smb://DROBO-FS/Drobo/Videos/Movies/ ][type=4]. [m_bPaused=0][m_bStop=0] (fs) 08:42:46.076 T:2962189200 M:532647936 WARNING: CFileScanner::InitSourcesOnStart - FAILED to read LastScanTime of [name=Series on DROBO-FS][path= smb://DROBO-FS/Drobo/Videos/Series/ ][type=4]. [m_bPaused=0][m_bStop=0] (fs)

Ami Ben-David [Boxee] added a comment - 24/Jan/12 8:54 AM Francis, aside for Factory restore did you try to reset your media library? Settings>System>Advanced>Clear media information from the library (when you clear your database boxee will remove all your previous identified media and will scan all your sources) ? these are two different options, factory restore will not reset your media library, only the firmware.

Francis Fontaine added a comment - 24/Jan/12 8:58 AM Ho... but yeah I did it But I've tried something.... after seeing the logfile boxee seemed to scan my folder "Video" (wich I don't want) I only put this source as a shortcut in the file menu. I do want boxee to scan "Movie" and "Serie" that are both in the "Video" folder. So I removed the video folder source (that I ask boxee to not scan) clear my media library... and then Boxee started to scan again my sources.... Maybe Boxee didn't like to have source to scan inside another source that I didn't ask to scan... is it possible?

Ami Ben-David [Boxee] added a comment - 24/Jan/12 9:06 AM boxee will not scan your sources if you set them or one of them which is a subfolder to "Type of scanning: Never". that's what happened.

Francis Fontaine added a comment - 24/Jan/12 9:09 AM Ho thanks.... Tho I liked the way my folder was organize... I had a folder "Video" wich contain a personal folder for my travel video etc... and then a "Movie" and "Serie" also a "Show" folder... I will separate them for now but it would be great to make a little fix for that.

Ami Ben-David [Boxee] added a comment - 24/Jan/12 9:14 AM this was requested in the past by users and set as a limitation of boxee.

Francis Fontaine added a comment - 24/Jan/12 9:24 AM Okay.... well... if you say so. I don't see how this can be bad. All I can see is that eventually other users will get the same problem as I just have. Maybe put a warning or something cause for now it really shows like a bug. In my head... if you don't want a folder (folder2) to be scanned... just put a source with "Never scan option" even tho the folder is in another source (folder1) that is scaning, (folder2) will never be. More logical than right now.

Ami Ben-David [Boxee] added a comment - 06/Feb/12 8:23 AM Thanks Francis for the information. closed as limitation.