Video/audio skip with netflix

Jas added a comment - 21/Dec/11 8:08 PM I'm noticing some dropouts during live TV as well .

Ami Ben-David [Boxee] added a comment - 25/Dec/11 9:25 AM @Jas, this is a different issue regarding audio drops with Netflix application and not with the Live TV. please report a different ticket. thanks. @patrick, how is your boxee box connected (i.e. box-> tv / receiver) can you provide the movie name you experienced this issue with? thanks

patrick mccarthy added a comment - 26/Dec/11 8:20 AM Connected via hdmi direct an onkyo 608. The cut outs happened with several children's shows (quite honestly i can't remember which ones, although one was "super readers") and "fat, sick, and nearly dead". With the holidays we havent watched much lately, but i will try and pay attention and see if it was just a netflix fluke. Havent noticed any cut outs on other apps or watching tv so it may have been netflix.

patrick mccarthy added a comment - 06/Jan/12 11:14 AM just wanted to let you know that i am still experiencing netflix audio dropouts with the latest release (1.5.0.23422). I've noticed most often during "Super Readers" episodes (my kid watches that alot) but it has occurred sporadically through other netflix videos. Have noticed some correlation between the audio dropouts and the activity light on my attached external hardrive flashing like its active (normally it just remains solid unless boxee is querying or I am running a video from it).

Ami Ben-David [Boxee] added a comment - 09/Jan/12 7:43 AM Patrick, playing "Super Why" tv show for few hours straight (yes i did, and i watched it all) and could not reproduce this issue at all on 1.5.0.23422.

patrick mccarthy added a comment - 09/Jan/12 8:04 AM I am so sorry. At least you now probably have a better grasp on letters, fairy tales, and you have found the super story answer. When it happens for me its usually the first show after starting the boxee, but i'll see if i can get it to happen again. I havent noticed it recently, but i also havent been paying a lot of attention.

Michael Rose added a comment - 09/Jan/12 8:28 AM Thanks for the dedication Ami...Super Why? Just did a google search- kudos to you.

patrick mccarthy added a comment - 15/Jan/12 10:36 AM still occurring and pretty positive at this point that it relates to scanning the attached external hard drive.

Ami Ben-David [Boxee] added a comment - 24/Jan/12 5:15 AM Thanks guys for the info, we will look into this issue as soon as possible.

Ami Ben-David [Boxee] added a comment - 21/Feb/12 5:24 AM this issue should be fixed 1.5.1.23714 this version will be available in the future.

Ami Ben-David [Boxee] added a comment - 26/Feb/12 5:52 AM Guys, the version is available here: http://forums.boxee.tv/showthread.php?t=55357 please let me know if you are still experiencing the same issue. thanks

Christophe Fettouhi added a comment - 26/Feb/12 1:57 PM this issue is still not fixed. I am running the lates beta from d 24 feb. I don't have dropouts as much but it still happens every now and then. its only been audio so far

Ami Ben-David [Boxee] added a comment - 27/Feb/12 5:00 AM thanks for the update guys, do you experience this issue in lower frequency than in past versions?

Ami Ben-David [Boxee] added a comment - 27/Feb/12 5:01 AM reopened on 1.5.1.23731

Christophe Fettouhi added a comment - 28/Feb/12 3:03 AM yes, its not so often as before. the sound goes out for a sec then comes back louder. I think I can watch like 2-3 episodes of a tv series and then it happens. but again its really random but its feels like its better then before but not perfect

Ami Ben-David [Boxee] added a comment - 28/Feb/12 4:39 AM reproduced on 1.5.1.23731

André Fettouhi added a comment - 09/Mar/12 1:51 PM - edited This bug talks about the same problem with the sound... http://jira.boxee.tv/browse/BOXEE-12361

patrick mccarthy added a comment - 27/Mar/12 4:55 PM seems worse wit the most recent update. previously was not getting the volume increase reported in the above bug. now i am...

Max Rathbone added a comment - 12/Oct/12 6:27 PM I just purchased a Boxee box and really love everything about it except this one bug. I can deal with resetting the Boxee from time to time.. but to have the audio interrupted while streaming Netflix is a show stopper for me. Especially when trying to justify the purchase of Boxee units for each of my family members. :( I use a separate SMB share for my local media (no attached USB). Considering Netflix is one of the main reasons why people use Boxee, it seems that this bug really should have a higher priority. I can't make it through an evening without encountering this bug at least several times.