regression: DVD ISO playback is choppy in 1.2.1.20451

gmd added a comment - 15/Oct/11 5:09 PM No Thanks - a debug log would be helpful for Boxee to look into this -- and I know you mentioned that your ISOs (ripped with DVD Decrypter) played fine previously -- but to help narrow down your problem, maybe you could try ripping a couple of your DVDs with the free trail of AnyDVD just to see if this happens to make a difference -- most users consider AnyDVD to be the gold standard for ripping to ISOs and folder structures - so if rips from AnyDVD are also choppy, it might be safe to say the issue could be the Boxee frmw or a combo of your environment and the new Boxee frmw

No thanks added a comment - 15/Oct/11 5:38 PM Debug logs currently include a lot of private information including usernames, IP addressees, filenames of all files on your shares, etc., and Boxee Won't-Fixed the bug I filed on this... So unless they give me a tool to pick out the exact portions of logs they want, I won't be uploading any debug logs. I can give AnyDVD a whirl if Boxee thinks it's an issue, but it seems unlikely. The ISO is a bit-for-bit copy of the original disc, decrypted. Plus it used to play fine on the last version of the firmware.

gmd added a comment - 15/Oct/11 5:54 PM Understood (about your privacy concerns) - and yes, as I acknowledged, your DVD Decrypter rips worked fine previously - but I just thought if AnyDVD made a difference, it would help narrow down your issue - and this suggestion is strictly mine, and not at all officially requested from Boxee

shaker added a comment - 15/Oct/11 8:07 PM I wouldn't mind providing a log to boxee. I ripped all my dvds to my NAS with AnyDVD and CloneDVD2. They all worked perfectly until this last update. I rebuilt the links which was much easier with the update previous I had to enter the hostname, etc manually. I am having the same issue all other files on the links works fine .avi, .mkv, etc.. just not the .iso they load but then play 10 seconds, freeze, then load some more, play ten more seconds, etc... Using Windows 7 x64 SP1 with a couple of switches and a cisco router, everything hard wired.

gmd added a comment - 15/Oct/11 8:35 PM Thanks shaker - your set up is very similar to mine - except I haven't experienced the freeze/buffer issues others (and you) seem to be having - I'm using a Linksys Gb router wired to a couple of D-Link Gb switches terminating the connection to both of my BBoxes - and no issues with DVD ISOs and/or BD ISOs (also a few AVIs and quite a few MKVs) shaker, you can create and attach your BBox debug logs here in this Jira issue, it may help with your issue

Rafael Mizrahi [Boxee] added a comment - 16/Oct/11 9:46 AM "No Thanks", 1. you can produce the log and click on "send to boxee" 2. It would help us reproduce and fix the issue if you could please upload the file or a file sample to the "incoming" directory at ftp://ftp.boxee.tv user: dropbox pass: swA4EQAt Before uploading, Rename the file to include the issue number in its file name. This is a write only FTP, and other people will not see your files.

shaker added a comment - 16/Oct/11 2:02 PM So would my log help, or is my issue unrelated to this and I should open my own? Most of the .iso files that I have are about 4GB and would take a very long time to upload, but I want to make sure that is what you are looking for. Would it be helpful to look at the log first, then I could upload a .iso file if the log doesn't help?

No thanks added a comment - 16/Oct/11 2:51 PM Shaker please share the log if you're comfortable. Rafael, the ISO is 8GB. I'm not aware of any way to make a sample of an ISO.

shaker added a comment - 16/Oct/11 3:12 PM Rafael, Okay after more testing. If I connect a portable hard drive directly to the boxeebox with the iso it works fine, but when I try to access it through the windows smb it freezes and loads over and over. Setup is Boxee - Linksys Switch - Cisco GB Router - Linksys Siwtch - PC (Windows 7 x 64 SP1) the switches are not gigabit switches so that is the weak link in my setup. Nothing else is using bandwidth in the house and I have been successful with the setup prior to the 1.2.1.20451 release. I clicked the "send to boxee" link... not sure how to specify where that went exactly, but somebody should have it.