Boxee

Regression: fail to play SMB password protected videos from boxee Application python even when the SMB credentials are in Settings

Details

  • Product:
    Boxee Client
  • Severity:
    Critical
  • Version:
    1.2.1.20426
  • Operating System:
    Boxee Box
  • Number of attachments:
    1

Description

reproduce
having a video file at an SMB password protected share
have the user name and password at Boxee Settings > SMB Client
have an application which calls mc.GetPlayer().Play(item) where item contains a path to smb://SERVER/PASSWORD_SHARE/video.ts
result: playback fails to start with permission error in the log.
expected result: boxee using the SMB credentials defined in Settings and manages to mount the share to the SMB path and play the video.

workaround: remove the password protection.

original report:
can not play video file via sagetv app (video file is on WHS via SMB), get "permission denied"

Log shows:

18:41:12.0863 T:2888952720 M:475041792 DEBUG: CVideoThumbLoader::LoadItem, strItemPath = smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts, cachedThumb = special://masterprofile/profiles/darcilicious/Thumbnails/Video/0/00da5e3b.tbn (thumb)
18:41:12.0883 T:2888952720 M:475045888 DEBUG: ExtractThumb - trying to extract thumb from video file smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts
18:41:12.0884 T:2888952720 M:475045888 DEBUG: CCifsDirectory::GetResource - mounting CIFS share [//192.168.1.20/videos] ==> [/tmp/mnt/smb%5fbabyface%5fvideos/]
18:41:12.0929 T:2888952720 M:474849280 WARNING: CCifsDirectory::GetResource - failed to mount CIFS share, status[13][Permission denied], share[//192.168.1.20/videos]
18:41:12.0929 T:2888952720 M:474849280 ERROR: CFileCifs::Open - failed to get resource for file smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts
18:41:12.0929 T:2888952720 M:474849280 ERROR: InputStream: Error opening, smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts
18:41:12.0933 T:2888952720 M:474849280 DEBUG: CDirectoryCache::UpdateItem, CACHE updating dirPath = , cacheId = , item = Bridget Jones's Diary, path = smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts (dircache)
18:41:13.0770 T:3071887136 M:475430912 DEBUG: CKeyboardStat, SDLKeyboard: scancode: 106, sym: 275, unicode: 0, modifier: 0
18:41:13.0771 T:3071887136 M:475430912 DEBUG: CApplication::OnKey - [key=61479][window=14554][action=2]
18:41:13.0771 T:3071887136 M:475430912 DEBUG: OnKey: 61479 pressed, action is 2
18:41:14.0504 T:3071887136 M:475430912 DEBUG: CKeyboardStat, SDLKeyboard: scancode: 28, sym: 13, unicode: 0, modifier: 0
18:41:14.0505 T:3071887136 M:475430912 DEBUG: CApplication::OnKey - [key=61453][window=14554][action=7]
18:41:14.0505 T:3071887136 M:475430912 DEBUG: OnKey: 61453 pressed, action is 7
18:41:14.0507 T:3071887136 M:475430912 DEBUG: CApplication::ExecuteAction, execute python action for window 14554 in app context: com.googlecode.sagetvboxee.sageboxee (python)

Trying to Bridget Jones's Diary via the SageTV for Boxee app. Files are on \\BABYFACE\Videos\SageTV. Username and password required to access, can use Files>>Browse>>Network to play file. This worked previously in v1.1.3.

Have confirmed that enabling guest access (read only) is still the work around.
This is a follow up to BOXEE-10848

Complete set of log files attached.

Activity

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Rafael Mizrahi [Boxee] added a comment -
please define a File Source at boxee which points to the same path required by the SageTV application.
in your case, please define a File Source to //babyface/videos/
verify that this source is accessible by boxee file browser.
try to access file on this path using the SageTV application.
Show
Rafael Mizrahi [Boxee] added a comment - please define a File Source at boxee which points to the same path required by the SageTV application. in your case, please define a File Source to //babyface/videos/ verify that this source is accessible by boxee file browser. try to access file on this path using the SageTV application.
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Rafael Mizrahi [Boxee] added a comment -
I have created an application that plays files from password protected SMB source.
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Rafael Mizrahi [Boxee] added a comment - I have created an application that plays files from password protected SMB source.
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darcilicious added a comment -
I already have the following defined as local sources:

\\babyface\videos\current tv
\\babyface\videos\tv archve
\\babyface\videos\sagetv

I can access all of these via the file browser. After browsing to \\babyface\videos\sagetv (without being prompted for a username and password, I believe I have them stored in the SMB client settings), I go back to the SageTV app and again, it cannot play the video files in \\babyface\videos\sagetv

Access to all shares on \\babyface\videos is via the same user and a password with a special character in it; \\babyface is a WHS v1 PP3 system.

>>try to access file on this path using the SageTV application.

I have no control over what path the SageTV app explicitly uses, it's derived from the data in the SageTV database, retrieved via HTTP calls.

And as stated, this app works fine in v1.1.3 of the Boxee firmware.

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darcilicious added a comment - I already have the following defined as local sources: \\babyface\videos\current tv \\babyface\videos\tv archve \\babyface\videos\sagetv I can access all of these via the file browser. After browsing to \\babyface\videos\sagetv (without being prompted for a username and password, I believe I have them stored in the SMB client settings), I go back to the SageTV app and again, it cannot play the video files in \\babyface\videos\sagetv Access to all shares on \\babyface\videos is via the same user and a password with a special character in it; \\babyface is a WHS v1 PP3 system. >>try to access file on this path using the SageTV application. I have no control over what path the SageTV app explicitly uses, it's derived from the data in the SageTV database, retrieved via HTTP calls. And as stated, this app works fine in v1.1.3 of the Boxee firmware.
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Rafael Mizrahi [Boxee] added a comment -
I see in your log that
failed to mount CIFS share, status[13][Permission denied], share[//192.168.1.20/videos]
please define another boxee File Source to //babyface/videos/
Show
Rafael Mizrahi [Boxee] added a comment - I see in your log that failed to mount CIFS share, status[13][Permission denied], share[//192.168.1.20/videos] please define another boxee File Source to //babyface/videos/
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darcilicious added a comment -
>>please define another boxee File Source to //babyface/videos/

Done. Made no difference to the SageTV app, still can't play videos, same kind of error message:

08:39:55.0533 T:2813328272 M:278970368 NOTICE: DVDPlayer: Opening: smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts
08:39:55.0548 T:3071543072 M:278970368 DEBUG: ------ Window Init (DialogProgress.xml) ------
08:39:55.0549 T:3071543072 M:278970368 DEBUG: Alloc resources: 0.02ms (0.00 ms skin load)
08:39:55.0549 T:3071543072 M:278974464 WARNING: CGUIWindow::OnMessage - GUI_MSG_SETFOCUS - FAILED to get the control to focus for [id=10]. [WinId=10101]
08:39:56.0115 T:2932849552 M:278966272 DEBUG: thread start, auto delete: 1
08:39:56.0124 T:2813328272 M:278966272 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
08:39:56.0125 T:2786253712 M:278958080 DEBUG: thread start, auto delete: 0
08:39:56.0126 T:2786253712 M:278958080 NOTICE: Creating InputStream
08:39:56.0148 T:2786253712 M:278958080 DEBUG: CCifsDirectory::GetResource - mounting CIFS share [//192.168.1.20/videos] ==> [/tmp/mnt/smb%5fbabyface%5fvideos/]
08:39:56.0179 T:2786253712 M:278958080 WARNING: CCifsDirectory::GetResource - failed to mount CIFS share, status[13][Permission denied], share[//192.168.1.20/videos]
08:39:56.0179 T:2786253712 M:278958080 ERROR: CFileCifs::Open - failed to get resource for file smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts
08:39:56.0180 T:2786253712 M:278958080 ERROR: CDVDPlayer::OpenInputStream - error opening>>> [smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts]
08:39:56.0180 T:2786253712 M:278958080 NOTICE: OpenInputStream failed!
08:39:56.0180 T:2786253712 M:278958080 DEBUG: CDVDPlayer::OnExit
08:39:56.0181 T:2786253712 M:278958080 NOTICE: CDVDPlayer::OnExit()
08:39:56.0181 T:2786253712 M:278958080 NOTICE: CDVDPlayer::OnExit() deleting input stream
08:39:56.0182 T:3071543072 M:278958080 DEBUG: ------ Window Deinit (DialogProgress.xml) ------
08:39:56.0216 T:2786253712 M:278958080 DEBUG: Boxee: 05/10/11 15:39:56.2159#DEBUG#bxmetadataengine.cpp:176(Resume)#BXMetadataEngine::Resume, metadata engine resumed (pause)
08:39:56.0216 T:2786253712 M:278958080 DEBUG: CAppManager::OnPlayBackStopped (flow)
08:39:56.0216 T:2786253712 M:278958080 DEBUG: Thread 2786253712 terminating
Show
darcilicious added a comment - >>please define another boxee File Source to //babyface/videos/ Done. Made no difference to the SageTV app, still can't play videos, same kind of error message: 08:39:55.0533 T:2813328272 M:278970368 NOTICE: DVDPlayer: Opening: smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts 08:39:55.0548 T:3071543072 M:278970368 DEBUG: ------ Window Init (DialogProgress.xml) ------ 08:39:55.0549 T:3071543072 M:278970368 DEBUG: Alloc resources: 0.02ms (0.00 ms skin load) 08:39:55.0549 T:3071543072 M:278974464 WARNING: CGUIWindow::OnMessage - GUI_MSG_SETFOCUS - FAILED to get the control to focus for [id=10]. [WinId=10101] 08:39:56.0115 T:2932849552 M:278966272 DEBUG: thread start, auto delete: 1 08:39:56.0124 T:2813328272 M:278966272 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED 08:39:56.0125 T:2786253712 M:278958080 DEBUG: thread start, auto delete: 0 08:39:56.0126 T:2786253712 M:278958080 NOTICE: Creating InputStream 08:39:56.0148 T:2786253712 M:278958080 DEBUG: CCifsDirectory::GetResource - mounting CIFS share [//192.168.1.20/videos] ==> [/tmp/mnt/smb%5fbabyface%5fvideos/] 08:39:56.0179 T:2786253712 M:278958080 WARNING: CCifsDirectory::GetResource - failed to mount CIFS share, status[13][Permission denied], share[//192.168.1.20/videos] 08:39:56.0179 T:2786253712 M:278958080 ERROR: CFileCifs::Open - failed to get resource for file smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts 08:39:56.0180 T:2786253712 M:278958080 ERROR: CDVDPlayer::OpenInputStream - error opening>>> [ smb://babyface/videos/SageTV/BridgetJonessDiary-11737588-0.ts ] 08:39:56.0180 T:2786253712 M:278958080 NOTICE: OpenInputStream failed! 08:39:56.0180 T:2786253712 M:278958080 DEBUG: CDVDPlayer::OnExit 08:39:56.0181 T:2786253712 M:278958080 NOTICE: CDVDPlayer::OnExit() 08:39:56.0181 T:2786253712 M:278958080 NOTICE: CDVDPlayer::OnExit() deleting input stream 08:39:56.0182 T:3071543072 M:278958080 DEBUG: ------ Window Deinit (DialogProgress.xml) ------ 08:39:56.0216 T:2786253712 M:278958080 DEBUG: Boxee: 05/10/11 15:39:56.2159#DEBUG#bxmetadataengine.cpp:176(Resume)#BXMetadataEngine::Resume, metadata engine resumed (pause) 08:39:56.0216 T:2786253712 M:278958080 DEBUG: CAppManager::OnPlayBackStopped (flow) 08:39:56.0216 T:2786253712 M:278958080 DEBUG: Thread 2786253712 terminating
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Rafael Mizrahi [Boxee] added a comment -
1. when created File Source to //babyface/videos/ , where you required to enter your username and password ?
if not, than, boxee is using the SMB credentials from the Settings
2. If sources are already defined, I do not understand why boxee is trying to create another mount to //babyface/videos/
have you added the File Sources using Network file browse, or using Manual IP dialog ?
Show
Rafael Mizrahi [Boxee] added a comment - 1. when created File Source to //babyface/videos/ , where you required to enter your username and password ? if not, than, boxee is using the SMB credentials from the Settings 2. If sources are already defined, I do not understand why boxee is trying to create another mount to //babyface/videos/ have you added the File Sources using Network file browse, or using Manual IP dialog ?
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darcilicious added a comment -
1) I was not prompted when I added it as a File Source just like I was not prompted when I browsed to \\babyface\videos\sagetv via the File Browser / network and selected a video to watch.

2) I was able to browse to \\babyface\videos and add it (I checked all three media types, set scan to never since most of the folders were already added to Boxee).

>>If sources are already defined, I do not understand why boxee is trying to create another mount to //babyface/videos/

I don't either but that does seem to be the consistent thread between this and the last bug related to this behavior. Similarly, \\babyface\videos\sagetv has always been a file source across all scenarios.

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darcilicious added a comment - 1) I was not prompted when I added it as a File Source just like I was not prompted when I browsed to \\babyface\videos\sagetv via the File Browser / network and selected a video to watch. 2) I was able to browse to \\babyface\videos and add it (I checked all three media types, set scan to never since most of the folders were already added to Boxee). >>If sources are already defined, I do not understand why boxee is trying to create another mount to //babyface/videos/ I don't either but that does seem to be the consistent thread between this and the last bug related to this behavior. Similarly, \\babyface\videos\sagetv has always been a file source across all scenarios.
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Rafael Mizrahi [Boxee] added a comment - - edited
I could not reproduce the problem when I define the credentials in the Settings.
1. you Are able to play the ts files from Boxee File browser, but when trying to play then using the SageTV application, you get a playback error ?
2. please go over the sharing settings of the folders:
\\babyface\videos\
and
\\babyface\videos\sagetv
and compare their properties to see if they have different sharing configuration.
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Rafael Mizrahi [Boxee] added a comment - - edited I could not reproduce the problem when I define the credentials in the Settings. 1. you Are able to play the ts files from Boxee File browser, but when trying to play then using the SageTV application, you get a playback error ? 2. please go over the sharing settings of the folders: \\babyface\videos\ and \\babyface\videos\sagetv and compare their properties to see if they have different sharing configuration.
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darcilicious added a comment -

1. Yes.

2. The only folder that is shared is \\babyface\videos, everything else underneath that(sagetv, current tv, tv archive, etc) is auto-managed by WHS and hasn't been changed. I use the Windows Home Server console program to manage the permissions of the top level folders (videos, music, photos, users, etc) on the WHS. Doing anything else requires going out of the way to use remote desktop and mucking with things that shouldn't (and haven't been) mucked with.

This exact same set up worked with firmware v1.1.3. This is not an issue with the WHS folders settings. It is an issue with the new SMB code in Boxee.
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darcilicious added a comment - 1. Yes. 2. The only folder that is shared is \\babyface\videos, everything else underneath that(sagetv, current tv, tv archive, etc) is auto-managed by WHS and hasn't been changed. I use the Windows Home Server console program to manage the permissions of the top level folders (videos, music, photos, users, etc) on the WHS. Doing anything else requires going out of the way to use remote desktop and mucking with things that shouldn't (and haven't been) mucked with. This exact same set up worked with firmware v1.1.3. This is not an issue with the WHS folders settings. It is an issue with the new SMB code in Boxee.
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Rafael Mizrahi [Boxee] added a comment -
issue reproduced.
there are 2 problems here:
1. when invoking the Play through the application, the smb is not using the name and password entered at the settings and relay on having the share mounted.
2. File Sources with "Type of scanning" to "None" are not mounted automatically. they should mount regardless of "type of scanning" value.

to verify my assumption on your end:
1. please check if after playing the ts file through the File Browser (this will mount the File Source) , you Are able to play it through the application.
2. please see if changing the "Type of scanning" to "once" workaround this issue.
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Rafael Mizrahi [Boxee] added a comment - issue reproduced. there are 2 problems here: 1. when invoking the Play through the application, the smb is not using the name and password entered at the settings and relay on having the share mounted. 2. File Sources with "Type of scanning" to "None" are not mounted automatically. they should mount regardless of "type of scanning" value. to verify my assumption on your end: 1. please check if after playing the ts file through the File Browser (this will mount the File Source) , you Are able to play it through the application. 2. please see if changing the "Type of scanning" to "once" workaround this issue.
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Rafael Mizrahi [Boxee] added a comment -
issue reproduced and assigned to R&D
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Rafael Mizrahi [Boxee] added a comment - issue reproduced and assigned to R&D
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darcilicious added a comment -
1. I'll check this tonight though I have used the file browser to go to \\babyface\videos\sagetv (but not played a video) and then gone directly to the SageTV app to play a video from that same folder and the video won't play.

2. I'll try this tonight.
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darcilicious added a comment - 1. I'll check this tonight though I have used the file browser to go to \\babyface\videos\sagetv (but not played a video) and then gone directly to the SageTV app to play a video from that same folder and the video won't play. 2. I'll try this tonight.
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Rafael Mizrahi [Boxee] added a comment -
thanks darci. no need to.
changing the source "type of scanning will not workaround this issue.
issue is reproduced. I have verified that the applications could not access SMB protected paths
thank you very much for the information and communication regarding this issue.
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Rafael Mizrahi [Boxee] added a comment - thanks darci. no need to. changing the source "type of scanning will not workaround this issue. issue is reproduced. I have verified that the applications could not access SMB protected paths thank you very much for the information and communication regarding this issue.
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darcilicious added a comment -
Thanks Rafi, sounds good and thanks for finding the root cause so quickly!

Cheers,
D
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darcilicious added a comment - Thanks Rafi, sounds good and thanks for finding the root cause so quickly! Cheers, D
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Noa Klechstein [Boxee] added a comment -
fix in commit 6e357290977038ce3e7927f2aad443c59f8a8575
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Noa Klechstein [Boxee] added a comment - fix in commit 6e357290977038ce3e7927f2aad443c59f8a8575
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Ami Ben-David [Boxee] added a comment -
verified 1.2.2.20488
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Ami Ben-David [Boxee] added a comment - verified 1.2.2.20488
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Rafael Mizrahi [Boxee] added a comment - - edited
reopen. this fix did not get into the 1.2.2.20482 release.
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Rafael Mizrahi [Boxee] added a comment - - edited reopen. this fix did not get into the 1.2.2.20482 release.
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Rafael Mizrahi [Boxee] added a comment -
closed. verified using 1.5.0.22662
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Rafael Mizrahi [Boxee] added a comment - closed. verified using 1.5.0.22662

People

  • Assignee:
    Noa Klechstein [Boxee]
    Reporter:
    darcilicious
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Dates

  • Created:
    Updated:
    Resolved: