Details
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Type:
Bug
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Status:
Reopened
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Priority:
P1
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Resolution: Unresolved
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Fix Version/s: Operations
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Component/s: Web Browser
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Labels:None
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Product:Boxee Client
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Severity:Critical
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Version:1.1.2.19250
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Operating System:Boxee Box
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Number of attachments:0
Description
Issue Links
- is duplicated by
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BOXEE-11126
4od asks to upgrade flash player
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BOXEE-11175
UK TV Shows on Youtube saying Updgrade Flash, will not play.
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BOXEE-11194
Channel 4 shows do not play on Boxee Box
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BOXEE-12344
Can we have our channels back?
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BOXEE-12896
As of today Global TV videos will not play using the Boxee Box. Message says need to upgrade Flash Player.
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BOXEE-12897
Boxee Box - Global TV - Unable to watch - Requires flash 10.1 or later installed.
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BOXEE-13008
Xfinity Playback Broken
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Activity
- All
- Comments
- Work Log
- History
- Activity
- Transitions Summary
http://forums.boxee.tv/showthread.php?t=34583
A web streamer that cannot stream web content is.... well.... dumb.
Please could you provide more information on Adobe Flash for Linux CE. I have had little success in Googling these terms.
I suppose the more people who try to get this available, the quicker you guys will be able to update the Boxee to include the latest release?
Is there a developer area/forum/website where Flash for Linux CE is discussed? Please excuse my ignorance.
I wouldn't want to see my rather expensive and new Boxee Box become redundant as a web streamer.
The only viable solution is either a) get Adobe to support Linux CE (good luck), or b) contact the service-providers (that actually have apps for Boxee) and ask them to support Boxee Box (i.e. by not requiring a newer version of Flash than is possible on that platform).
6 weeks since the customer asking for improvement, but no one responded.
they want to or can not.? I now regret the purchase. the dependence of support is too large.
if they do not want, I've had bad luck. must normally give the flash player update for each update. always!!
and sorry for my bad english
The Flash plugin is NOT developed by Boxee.
Timelines and which versions make it to embedded solutions in general and to the platform we are using in particular are not in our control.
When there is a version in the pipeline, as in this case, we are are very bullish on getting it sooner rather than later - and when it is released to us, it still has to undergo rigorous certifications by Adobe.
We are committed to BOTH OUR USERS AND TO ADOBE, to update whenever a new version IS AVAILABLE. And we do just that.
10.2 is not around the corner - it's a few months away.
NFL fans should pray for some sort of app that was mentioned for Boxee, Apple TV etc late last year. There is an iPhone/iPad GamePass app scheduled for release in September, so they obviously can do it in a non-flash environment.
German support fom D-Link says the following:
Unfortunately I have to tell them that is expected in the next 4 weeks, no update of Flash Player.
In the next firmware update is version one, but this is probably not until November, since the Boxee software on the box is not developed by us, but of Boxee, we can unfortunately no further information as to an update.
The problem with the Flash player is known, the solution is, but in the hands of Boxee.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
certifications by Adobe, I understand, but that's an excuse. the update is already out there for a while, and should be implemented within the shortest possible time. is the whole purpose and the core of the flash player for BB. without this it is worthless and useless.
when the now always goes with the flash player then the BB is dead. My possitive reviews on Amazon I have deleted.
and the next step is the sale or return of BB, because it is not functional for video
If you want to raise a 4oD issue, please do so separately, but stop trolling this issue please.
1) All 4oD comments that goes like "Please fix Flash support ASAP" and "What can we do to make Adobe run faster" is GOOD (if bruteforce doesn't work - apply some more).
2) All comments like "would you please make a better 4oD app" or "you could scrape something for...", that is, comments that are NOT related to the Flash update should be handled elsewhere.
Meaning your comment was definitely not trolling! :D
What can we (as users) do to resolve this?
Can we somehow apply more pressure on Adobe to get the CE Linux support re-prioritized?
Can we apply pressure on the content-owners as to not require Flash versions not supported on Boxee to content served by their applications?
How?
I read in various forums that the problem is months since second
what prevents her support? and please do not pass the blame for adobe.
they write the firmware and can this version with the latest program it
Generally, there are problems since the beginning with Adobe Flash Player update. Although I was actually informed about the features that I had overlooked this point,
and thus made a bad buy. The German support emphasizes the Flash Player is not a core function.
The English support blames Adobe.
The longer I search .....
There are 10.2 Beta Adobe december 2010.....10 months
I need to sell bb?
no update for flash-integrated
and today Adobe Flash Player 11.0 , 5. Oktober 2011,
lose customers and I apologize that they have bought your product again not happen again
UPDATE: With the latest firmware update, my issue with watch espn (i.e.espn3) has been resolved
Da dieses Problem keine interessiert kann ich auch in meiner Sprache schreiben.
Es kann doch nicht so schwierig sein Adobe Flash Player zu aktualisieren.
Die sinn frei ausrede das Adobe schuld ist, halte ich gelinde gesagt für eine Ausrede.
Wann bekommen sie dieses update in den Griff.
Können oder wollen sie keine Auskunft darüber geben?
It's been about 6 weeks since 10.2 was 'a few months away', is this still the case?
http://forums.boxee.tv/showthread.php?t=45045
Beta Firmware: 1.2.2.20482 (25. Oktober)
I do not think so
The new beta update has no new flash player
@Quagliero Sanchez
no, is overdue for one year
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I soon tired, because the device is in Príncipe dead.
and because there are apparently no one cares.
and I say again to the box can also stream and thus the Flash Player important.
even if the German support claims that contrary
However after watching this issue for some time, I think the Boxee team are very aware of this issue so the above suggestion is not the best way forward. Trying to start a PR nightmare, smear campaign or legal headache for either the Boxee team or the hardware manufacturers is not going to help this issue, just do damage and take attention away from getting it fixed.
It's pretty clear the content providers are the ones at fault for moving to a flash version which does not fully represent their audience and excludes people like us. Unfortunately, this leaves Boxee at the mercy of Adobe when it comes to getting the latest flash version on there.
I would ask the community & fellow Boxee lovers (and haters) to politely and patiently wait. It will happen.
I would also ask the Boxee team, developers, JIRA contributors etc, to please post regular (i.e. bi-weekly) updates on this issue to report progress, timescales or developments. Even if there is no good news, a quick status report would be very much appreciated and keep everyone informed...which as loyal customers, is the decent thing to do.
Google is currently shipping Adobe Flash CE 10.2 on all their 2.0 Google TV devices (including Sony TV's and Logitech Revues) . Other players like Roku and the like already have this in their firmwares. This fixed 100% of the issues with users with NFL, etc on Google TV.
10.3 should ship in a month or 2 following, or they may skip it and hit 11 with the ICS release to GTV in early 2012 (guess there). Adobe Flash CE 10.2 shipped in May of 2011 - just for reference.
Boxee - no more excuses.
Dustin Brand
THIS REALLY IS NOT GOOD ENOUGH!!!
(For those wanting an explanation from Boxee: http://forums.boxee.tv/showthread.php?p=224196#post224196
"The problem for Boxee is that Adobe must release a version of Flash compiled for the Boxee Box platform (CE Linux on the Intel CE4100).
If Adobe hasn't done this then it doesn't matter if there is a release for Windows/Linux/OSX, there isn't a version for the Boxee Box.
Blaming Boxee for the non-release of a CE-Linux version for the INTEL CE4100 is pointless, they can't do anything about it (except keep pressuring Adobe to release an updated build)!" )
There IS a CE Linux build of Flash 10.2 - it's being used on the Google TV platform right now.
When it fails to do so (regardless of what the excuses may be), the end-user in effect does NOT get what they paid for.
This has moved from being a joke to being a serious violation of the Boxee to end-user contract.
The impact is severe - NO users actually buying the product for anything put "local media" will ever recommend the Box to any one else.
The existing owners will suffer - since D-Link eventually will stop posting money into a dead product.
Saying that "it's not Boxees fault - stop blaming them" is just plain wrong. They don't deliver on a PROMISE - that IS their fault - they shouldn't build a product that relies so heavily on Flash, and then choose a platform unsupported by that same technology.
Not everyone scours and reads forums before purchasing, especially if the product claims to do everything out-of-the-box. I would be very angry if I'd just bought one and tried to watch content only to find out that I couldn't due to hardware limitations (that I couldn't do anything about).
The forum post you are referencing was made by me and I don't work for Boxee, so that wasn't an official explanation from Boxee.
This issue is depended by BOXEE-11062 [ BOXEE-11062 ]
If I go to the page for BOXEE-11062 (http://jira.boxee.tv/browse/BOXEE-11062) I get a permission error.
I hope this means they are actively pursuing other options instead of sitting around and waiting on Adobe.
which is not at all supportive of bb.
I can now throw away or sell
bye
This is really lame, websites are updating there flash version Boxee need to fix this or create a workaround and force Adobe's Hands if they must to get the source code for there own flash player. Or just start support Adobe's version of Flash so they don't have to keep up.
"Beyza Solhan
Hi, Is it possible to watch any channels on websites if its above flash 10??
Wednesday at 23:28 ·
Boxee So, currently, there's no quick way to upgrade Flash. Adobe doesn't support Flash 10.3 (the latest version) on connected devices. We've been told they're working on Flash 11, which will be compatible, but we have not been given a timeline for it. So once we have one, we'll let everyone know. We want it as much as anyone. -Nick
22 hours ago
Beyza Solhan Wich abode flash is it working with at the moment? Thanks
20 hours ago
Boxee 10.1 is the current build -Nick
18 hours ago" "
http://forums.boxee.tv/showpost.php?p=237177&postcount=11
So there are a couple fixes to this problem:
1. Send feature requests to ESPN3, Fox, and others to create add HTML5 support.
2. Until that happens, get a better version of Flash in Boxee. (Adobe? Boxee? Make it happen.)
If we have to be technical enough to search and add repositories, why can't you make the browsers so that we can update the Flash players ourselves? What happens when a new Flash player comes out? Judging by the comments it's taken over 6 months for this update and still no ETA.
If I send the Boxee box back to Amazon, I lose 10%.
TOTALLY RIPPED OFF.
I'll ask the question here:
When flash is updated by Boxee, will it be able to run espnnetworks.com?
http://mashable.com/2011/11/10/adobe-abandon-flash-tvs/
http://espn.go.com/sportsnation/chat/_/id/17012
Are we there yet?
http://www.youtube.com/watch?v=raNM0UvR_Bo
They have promised to update it, unfortunately they do not keep their promise to support one. Ash says the German suppport it was not a major component but even then they take it from the description. also the flash is unsupported solutions. Unfortunately this is not a forum but only a temp recorded was no list of them.
160 € scrap
never again will I buy such a kind of system. and very special dlink
@Boxee, has there been any progress noted by Adobe regarding Flash 11 for Linux CE? Earlier in the comments, it was noted it was a few months away...
Thanks much
http://www.zdnet.com/blog/perlow/exclusive-adobe-ceases-development-on-mobile-browser-flash-refocuses-efforts-on-html5-updated/19226
Rather than stress about Boxee's lack of current Flash support, you should be focusing your efforts on those web sites that have not yet moved to HTML5. Stop wasting your energy wishing for something that will not happen.
Anyway - Please can we have an official update on this? I've lost 50% of the content I bought it for (4OD). Considering BBC iPlayer only just started working again I've only had a half working Boxee for the entire time I've owned it.
I was nice enough not to send it back for a refund. Can the team be nice enough to give us a status update?
In the post, see "...Flash Player 11.1 for Android and BlackBerry PlayBook..." which means that other software/hardware companies have done a better job at pitching Adobe. If those companies have an 11.1 embedded version, why can't the Boxee BD team get it? Very curious.
I'm not saying whether or not they are updating it - just that the Adobe announcement has no bearing on Boxee Box except by implication.
Now back to the important point. BOXEE STAFF - Official comment for your loyal paying customers please?
[PS I hate polluting a bug tracker with this stuff and I should know better. Let's take this to Twitter or the forums people. This thing is for technical matters specific to recreating or fixing a bug]
Here is Tom Sella's twitter: http://twitter.com/tsella
Boxee : http://twitter.com/boxee
Some other boxee notables:
https://twitter.com/avneron
https://twitter.com/idancohen
But to sell a box for the primary focus to stream from the web and then fail to support now widly used version of Flash is BS. Right now I can use my box for about 40% of what I would like to use it for. As soon as there is a valid alternative to Boxee Box I will change. I bought the box from you. You failed to have it working for the purpose the product was created (by not having a valid partnership with such a player as Adobe). Fix this or loose alot of customers!
I vented out a long message of frustration. However, I deleted it since it wasn't going to help and the 5 minutes that it would have taken for someone at the Boxee team to read it, would have been 5 less minutes of their 9 to 5 job that they could spend trying to fix this 6+ month issue.
so all I'm going to say is +1 Hav!
Yuvalt from the forum: Boxee does not develop Flash. Intel is the licensee (and actually working with other 3rd party on porting Flash to their platforms and certifying it). The only thing we are doing is push Intel for updates and bug fixes. At this point, due to the situation with Adobe Flash for TV, there is no clear roadmap for updating to a newer version. This is why you see this "no comment". We don't have good news and we don't have bad news. I would love to have newer version of Flash as much as you guys would, but it is completely out of our hands. If there is any update we will let you know. At this point it's clear that Flash for video is dying and that Internet videos will be based on HTML 5 (either standard or other, more secure means where DRM is required). We are in a transition period, that's why it's so frustrating.
This would be corroborated by Yuvalt's comment that a 3rd party is assisting porting flash to the intel platform - perhaps Adobe are not helping -at all-.... in which case, i'd say we're in for a LONG wait.
1) Don't try to get Flash 10.3 upgraded. It's a moot point (once we get it, the services won't be using it anymore anyway).
2) DO put peer pressure on the services that you promise to deliver, and make sure they either use a supported version of Flash or (better) move to HTML 5.
Problem solved. It's not he "missing Flash 10.3" that's the issue, it's the "missing access to services promised".
Is Boxee working with CBS to get access to the non-Flash stream? I would be happy if there was a March Madness app on Boxee. I'm more than willing to pay the $3.99 price tag for access to the games.
Oh and if anyone from boxee checks that page please notice who it is associated with... a little known movie streaming service thats not on boxee.... no, not that one.
I have bought boxee box previous month in France, only for seeing web replay tv. Two of three main french replay tv (France 3, M6) need flash 10.3. For me it's a highly critical issue !
Best Regards,
AP
Daniel Pedapenki: I understand that, you wish to know the release date of the product, am I correct?
ben: thats correct, flash 11 for linux CE
Daniel Pedapenki: Thank you for confirming.
Daniel Pedapenki: May I know the exact name of the product you are referring to please?
ben: I have a boxee box, boxee advise me they are awaiting flash 11 for linux ce
Daniel Pedapenki: Thank you for the information.
Daniel Pedapenki: Ben, the current version of the product Flash Professional is CS 5.5.
ben: is there any news of the update, we have flash 10.0 on the boxee box browser but boxee are awaiting the upgrade to 11 as far as I am aware
Daniel Pedapenki: Are you referring to the product Flash Player?
ben: yes
Daniel Pedapenki: Thank you for confirming.
Daniel Pedapenki: I am sorry to inform you that we have no online support for Flash Player, however I will provide you the link to install the Flash Player.
Daniel Pedapenki: Please uninstall the version that you have installed to install the new version.
Daniel Pedapenki: Please visit the link address below to install the flash player:-
Daniel Pedapenki: Please click here
Daniel Pedapenki: For further help, please visit the forum:-
Daniel Pedapenki: Please click here
Daniel Pedapenki: For troubleshooting steps, please visit:-
Daniel Pedapenki: Please click here
ben: I have 11 on my PC, we are told that flash 11 for Linx CE is to be released shortly which should update the boxee browser I was looking for a release date.
http://blogs.adobe.com/flashplayer/2012/02/adobe-and-google-partnering-for-flash-player-on-linux.html
I don't think we will see a good will from Adobe, if they are targeting only one Browser on Linux platform I don't think they will find time to complie binary version on flash player For Linux CE on Intel Atom. Maybe it would be possible to implement PAAPI in Boxee Browser, I don't know will it be possible at all but at least that could be kind of a solution for the problem we all are facing here.
http://code.google.com/p/ppapi/
* First solution change boxee browser for webkit (if it's not already) and implements PAAPI,
* Second solution Change distribution Linux CE for ubuntu or debian.
In each case Boxee team MUST communicate and go to work.
As for the second, never going to happen.
Time to call a pig a pig. Off to explore Roku. What a shame.
I love my boxee box however I could not stream the NCAA Mens basketball Tourny at all and now I cannot stream the masters golf tournament from the masters website (which requires flash 10.2) http://www.masters.com/en_US/live/index.html
Any updates on this issue Tom Sella????
Also just today it looks like Global has stopped working. When trying to catch up with Survivor and the Office, it just says you need Flash 10.1 or higher (I thought Boxee did have Flash 10.1). Hopefully this is just a detection glitch on Global's end and not another Canadian broadcaster that we're about to lose until we get an updated Flash version on Boxee.
To get 4OD you have to use the awful youtube app, there's no Channel5, no ITV, all the american stuff like comedy central is 60 second previews, and not full eps.
No lovefilm, no netflix, no blinkbox. It's an embarrassment. They've already dropped the price by about £50 because everyone on amazon is rating it 1 star and no one is buying, so I've already made a huge loss.
The PS3 has a far better online media selection, all tv channels, netflix, lovefilm, everything you'd want. It's even a bluray device.
I pity anyone that buys one of these.
Now today GlobalTV has decided to update flash and we're stuck with nothing working at all.
Is there any way of providing the ability for th user to update flash manually if they run into this problem? Not as part of a firmware update, but all on it's own.
This problem has gone on for too long. Even YouTube doesn't stream reliably.
Surely it is false advertising on the boxee website stating if you can play it on a computer you can play it on a boxee box.
if there not even responding surely they have no interesting in fixing the problem.
Im well and truly sickened, wish i bought a different set top media box now.
And is netflix available on it or not? as it is still on the website as featured content
Whats adobes agenda for not releasing it have they deals with other companies or something?
Im in ireland so hopefully netflix will work here, works on my computer and android phone no problem
Thats one of the main reasons i bought it.
Boxee has repeatedly explained the issue, including Avner himself talking about it in his public online Q&A sessions. (I applaud him for holding these events and answering questions from customers point-blank. That's pretty awesome.) The executives aren't going anywhere. I imagine they are weighing the cost/benefit analysis of working around the limitations of the Intel and Adobe platforms.
It's a sucky situation that all us users are in, but I do believe that Boxee would do something if it was feasible. Unfortunately, I don't know if it is at this point.
thanks for your money. suck it up or buy our next boxee device
.
:(
how is the next boxee box going to be maintained IDEOLOGICALLY differently?
I setup bbox at three different houses because of the alleged ease.
the actual XBMC setups are looking more an more appealing
Even the Raspberry Pi with XBMC looks to be more functionally capable!! that's sad, boxee
Fortunately usenet sourcing is still viable for programming I have licensed.
I want better gui treatment as a LOCAL ONLY user.
I have no interest in privacy rape (ad supported) apps!!!!
Oh yeh, because they can't be bothered.
In business world take this pretty much means cut all funding to smaller development projects and continue to support mainstream development until "date-x" when we will have a global press day saying Flash is dead.
For us Boxee users that means I don't think we are ever going to see a Flash update built and we can only apply pressure to media companies to jump on the HTML5 bandwagon which given Adobe has made the announcement already to pull flash funding providers should start scrambling for HTML5.
http://software.intel.com/en-us/forums/showthread.php?t=80941
http://www.martiusweb.net/post/Flash-On-Linux-Chrome
http://www.engadget.com/2011/11/09/adobe-confirms-flash-player-is-dead-for-mobile-devices/
download adobe 10.3 from this link :
http://www.4shared.com/rar/l3S-Sg9u/Adobe_Flash_Player_103.html
lunch boxee again ....done
After all these years i have decided to get rid of my htpc and use the boxee box, only to find out that i bought a piece of plastic with some electronics inside, that cannot provide the content promised.
Guys when will you wake up and resolve this issue? you might want to put out a warning or to tell distributors, such as Amazon to place a warning to ppotential buyers.
חברה תתעוררו, המתחרים משאירים אתכם מאחור
guys wake up, the competition is way ahead of you.
"Second – we will be releasing an updated Flash player for Boxee in the next few months. It should improve the browser experience and add some important content back to the TV show library. We will post an update in November which will let you know when to expect the release of the updated Flash player."
http://old-blog.boxee.tv/2012/10/31/to-our-community-of-boxee-box-owners/
Even if they release a flash update now, this will repeat itself in the future, the Boxee team have showed how they view their customers, and if they haven't had any respect for them for the past year, they wont in the future too.
Just liked how they promised Netflix support nearly a year ago, and are now saying Boxee Box wont have it after all.