Boxee

Twit sound is malfunction after long playback

Details

  • Type: Bug Bug
  • Status: Open Open
  • Priority: P2 P2
  • Resolution: Unresolved
  • Fix Version/s: Support
  • Component/s: Web Browser
  • Labels:
    None
  • Product:
    Boxee Client
  • Severity:
    Major
  • Version:
    1.2.0.20151
  • Operating System:
    Boxee Box
  • Number of attachments:
    0

Description

If the TWiT app plays continuously for 6 hours the sound craps out - suddenly speeding up, then degenerating into static.
(This has been the cases for several firmware updates)

Issue Links

is duplicated by

Bug - A problem which impairs or prevents the functions of the product. BOXEE-11319 live twit feed audio bug?

  • P2 -
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Activity

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Permalink
Rafael Mizrahi [Boxee] added a comment -
when this happens, please switch the box log level to DEBUG
open the application , reproduce the issue
get the latest log
and attach it to this issue.
Show
Rafael Mizrahi [Boxee] added a comment - when this happens, please switch the box log level to DEBUG open the application , reproduce the issue get the latest log and attach it to this issue.
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Permalink
PJ added a comment -
As I wrote this always happens without exception, your buffer runs out or something.

Are you saying you would like me to switch on debug and have the box run in debug mode for 6-7 hours?

I suspect that is not going to happen.
Show
PJ added a comment - As I wrote this always happens without exception, your buffer runs out or something. Are you saying you would like me to switch on debug and have the box run in debug mode for 6-7 hours? I suspect that is not going to happen.
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Permalink
Rafael Mizrahi [Boxee] added a comment -
PJ, I asked to switch to DEBUG only when this problem starts.
and then, log into TWIT and try to reproduce it again.
Show
Rafael Mizrahi [Boxee] added a comment - PJ, I asked to switch to DEBUG only when this problem starts. and then, log into TWIT and try to reproduce it again.
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Permalink
Yoav Magor [Boxee] added a comment - - edited
cannot be reproduced on 1.2.1.20361
Show
Yoav Magor [Boxee] added a comment - - edited cannot be reproduced on 1.2.1.20361
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PJ added a comment -
Excuse me, was I not clear: IT HAPPENS AFTER 6 HOURS OF PLAYBACK - when the problem starts, I stop and then restart the Twit app and then it won't happen again for another 6 hours.

Its easy enough to reproduce: LET IT RUN CONTINUOUSLY FOR 6 HOURS.
And if the log is supposed to capture anything then I would have to switch that on and run for 6 hours straight (which is easy to do on a sunday for instance, where they run for 6-7 hours straight of new stuff)
Show
PJ added a comment - Excuse me, was I not clear: IT HAPPENS AFTER 6 HOURS OF PLAYBACK - when the problem starts, I stop and then restart the Twit app and then it won't happen again for another 6 hours. Its easy enough to reproduce: LET IT RUN CONTINUOUSLY FOR 6 HOURS. And if the log is supposed to capture anything then I would have to switch that on and run for 6 hours straight (which is easy to do on a sunday for instance, where they run for 6-7 hours straight of new stuff)
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Permalink
Rafael Mizrahi [Boxee] added a comment -
Yoav ran TWiT application for over 6 hours using 1.2.1.20361 and could not reproduce any sound issue.
Show
Rafael Mizrahi [Boxee] added a comment - Yoav ran TWiT application for over 6 hours using 1.2.1.20361 and could not reproduce any sound issue.
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PJ added a comment -
Well I'm only on 20310 - perhaps you fixed it?
Show
PJ added a comment - Well I'm only on 20310 - perhaps you fixed it?
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Rob J added a comment -
no its still happening right after this week in tech ended, it start to do it again for me also. I posted the issue in my own report with a audio recording of the issue it at BOXEE-11319 download and listen to the file and tell me if that what it sounds like, thanks!
Show
Rob J added a comment - no its still happening right after this week in tech ended, it start to do it again for me also. I posted the issue in my own report with a audio recording of the issue it at BOXEE-11319 download and listen to the file and tell me if that what it sounds like, thanks!
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Permalink
PJ added a comment -
Rob are you testing firmware version 1.2.1.20361 ?
Show
PJ added a comment - Rob are you testing firmware version 1.2.1.20361 ?
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Rob J added a comment -
no not testing anything, im on the most recent stable version that came
Show
Rob J added a comment - no not testing anything, im on the most recent stable version that came
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Ami Ben-David [Boxee] added a comment -
PJ, which TWIT app are you referring to? there are 3 different TWIT apps on boxee apps.
Show
Ami Ben-David [Boxee] added a comment - PJ, which TWIT app are you referring to? there are 3 different TWIT apps on boxee apps.
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PJ added a comment -
Well all of them really since they all use the browser don't they?

Either way its the live feed, and that appears to be played in the normal webbrowser.

I've mostly used the non mediafly ones - how do we tell them apart?
Show
PJ added a comment - Well all of them really since they all use the browser don't they? Either way its the live feed, and that appears to be played in the normal webbrowser. I've mostly used the non mediafly ones - how do we tell them apart?
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Kosta Bryman [Boxee] added a comment -
Hi PJ,

Are you still experiencing the issue with 1.5.1.23735?
Show
Kosta Bryman [Boxee] added a comment - Hi PJ, Are you still experiencing the issue with 1.5.1.23735?
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PJ added a comment -
I haven't been running for that long lately, but I'll try and test it in the weekend.
Show
PJ added a comment - I haven't been running for that long lately, but I'll try and test it in the weekend.
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PJ added a comment -
Yes it is, after about 6 hours the sound disappears, as if i muted the TV (which i didn't)

Stopping and restarting the Boxee Box browser brings it back.
Show
PJ added a comment - Yes it is, after about 6 hours the sound disappears, as if i muted the TV (which i didn't) Stopping and restarting the Boxee Box browser brings it back.

People

  • Assignee:
    Unassigned
    Reporter:
    PJ
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Dates

  • Created:
    Updated: