Boxee

DTS audio is not passed through when connecting HDMI to TV

Details

  • Type: Bug Bug
  • Status: Reopened Reopened
  • Priority: P2 P2
  • Resolution: Unresolved
  • Fix Version/s: Support
  • Component/s: Playback > Local
  • Labels:
    None
  • Product:
    Boxee Client
  • Severity:
    Major
  • Version:
    1.1.2.19250
  • Operating System:
    Boxee Box
  • Number of attachments:
    7

Description

When the boxee box is connected to the tv via hdmi, and the tv connected to a DTS receiver via optical or coaxial digital connection, DTS audio is not passed through. This was originally broken on 1.1.0.19053 and then was fixed on 1.1.2.19250. Now it is broken again on 1.2.0.20151. The ticket I submitted for it the first time is at BOXEE-9761 . DTS still works fine if i connect the boxee box directly to the receiver via an optical digital cable. If i uncheck DTS support under the HDMI settings on the boxee box it downsamples DTS to prologic2 and I do get audio. Dolby digital still passes through properly. The problem is exactly the same as the previous issue.
  1. File
    boxee.1317819354.5715.tar.bz2
    05/Oct/11 11:27 AM
    48 kB
    Roy Wagner
  2. File
    boxee.1323224972.2627.tar.bz2
    06/Dec/11 9:35 PM
    63 kB
    Roy Wagner
  3. File
    boxee.1329083872.8651.tar.bz2
    12/Feb/12 5:00 PM
    10 kB
    Roy Wagner
  4. File
    boxee.1329087160.3883.tar.bz2
    12/Feb/12 6:00 PM
    222 kB
    Roy Wagner
  5. File
    boxee.1329087248.2125.tar.bz2
    12/Feb/12 6:00 PM
    13 kB
    Roy Wagner
  6. File
    boxee.1329087470.2619.tar.bz2
    12/Feb/12 6:00 PM
    109 kB
    Roy Wagner
  7. File
    boxee.1330184873.2581.tar.bz2
    25/Feb/12 10:54 AM
    70 kB
    Roy Wagner

Issue Links

is related to

Bug - A problem which impairs or prevents the functions of the product. BOXEE-9761 Boxee box reports receiver does not support DTS when it does.

  • P2 -
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Activity

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Permalink
Roy Wagner added a comment -
Issue resolves itself if i disable EDID.
Show
Roy Wagner added a comment - Issue resolves itself if i disable EDID.
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Permalink
Ami Ben-David [Boxee] added a comment -
Roy, please try using the latest boxee version (1.2.0.20151) and keep us updated if this helped.
thanks

http://forums.boxee.tv/showthread.php?t=39113
Show
Ami Ben-David [Boxee] added a comment - Roy, please try using the latest boxee version (1.2.0.20151) and keep us updated if this helped. thanks http://forums.boxee.tv/showthread.php?t=39113
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Permalink
Roy Wagner added a comment - - edited
I am on 1.2.0.20151. When i reboot the boxee box DTS works great. If i let it sit for a while (like if you turned back to the tv or something) and come back DTS stops working. I'm not sure on an exact amount of time. A reboot fixes the problem. This is a new issue and was not present in 1.1.0.19053.
Show
Roy Wagner added a comment - - edited I am on 1.2.0.20151. When i reboot the boxee box DTS works great. If i let it sit for a while (like if you turned back to the tv or something) and come back DTS stops working. I'm not sure on an exact amount of time. A reboot fixes the problem. This is a new issue and was not present in 1.1.0.19053.
Hide
Permalink
Roy Wagner added a comment -
I am going to see if this is fixed properly in the RC. I have been having problems where I will not get DTS pass through if the box has been on for a while. Restarting the boxee box makes DTS audio work again. DD5.1 and other audio is not affected. I am going to enable the debug log and submit it if it still happens.
Show
Roy Wagner added a comment - I am going to see if this is fixed properly in the RC. I have been having problems where I will not get DTS pass through if the box has been on for a while. Restarting the boxee box makes DTS audio work again. DD5.1 and other audio is not affected. I am going to enable the debug log and submit it if it still happens.
Hide
Permalink
Roy Wagner added a comment -
Ive attached a log from this morning. Last night the boxee box was working perfectly. It is setup with Boxee box -> hdmi cable -> tv -> optical cable -> reciever. This morning when i try to watch a movie with DTS audio the audio is never transmitted. This was broken in a much earlier firmware as well and then fixed. and then broken again in the 1.2 firmwares.
Show
Roy Wagner added a comment - Ive attached a log from this morning. Last night the boxee box was working perfectly. It is setup with Boxee box -> hdmi cable -> tv -> optical cable -> reciever. This morning when i try to watch a movie with DTS audio the audio is never transmitted. This was broken in a much earlier firmware as well and then fixed. and then broken again in the 1.2 firmwares.
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Permalink
Warren added a comment -
I've been using direct to my AVR via optical for a while so haven't noticed loosing this again. I'm back to BB->HDMI->TV->OPTICAL->AVR and DTS seems to have gone on the latest release (1.2.1.20451). I need to play with it a little more to see if I can get it back by doing anything. Was working fine after it was fixed back in June.

Thanks

=)
Show
Warren added a comment - I've been using direct to my AVR via optical for a while so haven't noticed loosing this again. I'm back to BB->HDMI->TV->OPTICAL->AVR and DTS seems to have gone on the latest release (1.2.1.20451). I need to play with it a little more to see if I can get it back by doing anything. Was working fine after it was fixed back in June. Thanks =)
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Permalink
Warren added a comment -
Mine seems to be working again on the latest Beta Firmware 1.2.2.20482 (25 October) with EDID off. @Roy have you tried this one? Will have a play for a while and update if its not working properly.
=)
Show
Warren added a comment - Mine seems to be working again on the latest Beta Firmware 1.2.2.20482 (25 October) with EDID off. @Roy have you tried this one? Will have a play for a while and update if its not working properly. =)
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Permalink
Warren added a comment -
Can confirm it's very hit and miss... sometimes it works ... sometimes it doesn't. I'm trying to find something consistent to make it work/fail.
=)
Show
Warren added a comment - Can confirm it's very hit and miss... sometimes it works ... sometimes it doesn't. I'm trying to find something consistent to make it work/fail. =)
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
Warren,
thanks for updating!
Show
Ami Ben-David [Boxee] added a comment - Warren, thanks for updating!
Hide
Permalink
Roy Wagner added a comment -
Confirmed still broken on 1.5.0.28823

Turned on HDMI. UI sounds work fine. DTS did not pass through when playing file. Reset boxee box, play same file again and DTS worked successfully.

File being watched was Home.Alone.(1990).720p.DTS.x264.mkv you should be able to find it in the attached debug log.

Equipment is Boxee box -> hdmi -> LG 47lc7DF -> optical -> Yamaha YSP-800 soundbar.
Show
Roy Wagner added a comment - Confirmed still broken on 1.5.0.28823 Turned on HDMI. UI sounds work fine. DTS did not pass through when playing file. Reset boxee box, play same file again and DTS worked successfully. File being watched was Home.Alone.(1990).720p.DTS.x264.mkv you should be able to find it in the attached debug log. Equipment is Boxee box -> hdmi -> LG 47lc7DF -> optical -> Yamaha YSP-800 soundbar.
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Permalink
Nicholas Valentine added a comment -
I am also getting the same issues on 1.5.0.28823.

I have heard that this can be resolved turning off "all inputs" in the audio settings, however obviously this is not ideal.
Show
Nicholas Valentine added a comment - I am also getting the same issues on 1.5.0.28823. I have heard that this can be resolved turning off "all inputs" in the audio settings, however obviously this is not ideal.
Hide
Permalink
Warren added a comment -
Switching the EDID to enabled and then disabled again seems to kick it into working again. This causes 2 quick restarts of BB, not the full shutdown/start, very quick to do and seems to consistently fix the DTS problem. Work around for now.
=)
Show
Warren added a comment - Switching the EDID to enabled and then disabled again seems to kick it into working again. This causes 2 quick restarts of BB, not the full shutdown/start, very quick to do and seems to consistently fix the DTS problem. Work around for now. =)
Hide
Permalink
Ami Ben-David [Boxee] added a comment -
Roy,
please keep us updated if this issue still occurs on the latest beta version of boxee

http://forums.boxee.tv/showthread.php?t=51098
Show
Ami Ben-David [Boxee] added a comment - Roy, please keep us updated if this issue still occurs on the latest beta version of boxee http://forums.boxee.tv/showthread.php?t=51098
Hide
Permalink
Roy Wagner added a comment -
Confirmed still happening on 1.5.1.23679
Finally got a chance to change it back from SPDIF to HDMI (did this because SPDIF out is doing the random extremely loud/distorated audio bug). Played a movie with DTS audio, worked fine, went and played some clips in different apps (aol tv, wherever.tv, btw the loud/distorted audio bug does not happen over hdmi), came back maybe an hour later and system would not play DTS audio. Got could not initialize audiodevice error. I am attaching a log file but it is not a debug log. I can recreate the issue and generate one.
Show
Roy Wagner added a comment - Confirmed still happening on 1.5.1.23679 Finally got a chance to change it back from SPDIF to HDMI (did this because SPDIF out is doing the random extremely loud/distorated audio bug). Played a movie with DTS audio, worked fine, went and played some clips in different apps (aol tv, wherever.tv, btw the loud/distorted audio bug does not happen over hdmi), came back maybe an hour later and system would not play DTS audio. Got could not initialize audiodevice error. I am attaching a log file but it is not a debug log. I can recreate the issue and generate one.
Hide
Permalink
Roy Wagner added a comment - - edited
Terminator.2.Judgement.Day.(1991).720p.DTSHD.x264.mkv
If i power on the boxee box with it set to HDMI audio sound works great. If i switch inputs on my tv and then come back to the boxee box i lose all audio It used to just be DTS audio. Error is "Unable to initialize audio device check your audiosettings" in the upper right hand corner. Only fix is to turn off and turn the boxee box back on.

Attatched is the debug logs.

This is the same setup i have had in the past. Boxee Box -> hdmi -> LG 47LC7DF -> optical or coax digital -> yamaha ysp-800 soundbar.

This worked back in the 1.0 builds without any issues. I THINK but not positive the issues started occuring in 1.2 builds.
Show
Roy Wagner added a comment - - edited Terminator.2.Judgement.Day.(1991).720p.DTSHD.x264.mkv If i power on the boxee box with it set to HDMI audio sound works great. If i switch inputs on my tv and then come back to the boxee box i lose all audio It used to just be DTS audio. Error is "Unable to initialize audio device check your audiosettings" in the upper right hand corner. Only fix is to turn off and turn the boxee box back on. Attatched is the debug logs. This is the same setup i have had in the past. Boxee Box -> hdmi -> LG 47LC7DF -> optical or coax digital -> yamaha ysp-800 soundbar. This worked back in the 1.0 builds without any issues. I THINK but not positive the issues started occuring in 1.2 builds.
Hide
Permalink
Roy Wagner added a comment -
Issue still occuring on 1.5.1.23731

Attached is a debug log

Linked is a youtube video demonstrating problem.
Start boxee box and audio works. Switch tv inputs, and there is no audio. Turn off and restart boxee box and audio comes back.

Changing audio settings does not resolve issue. Boxee box must be restarted.

http://www.youtube.com/watch?v=3Ypz1jlaS00

This is the same setup as before. Boxee box -> hdmi -> tv -> spdif to reciever
Show
Roy Wagner added a comment - Issue still occuring on 1.5.1.23731 Attached is a debug log Linked is a youtube video demonstrating problem. Start boxee box and audio works. Switch tv inputs, and there is no audio. Turn off and restart boxee box and audio comes back. Changing audio settings does not resolve issue. Boxee box must be restarted. http://www.youtube.com/watch?v=3Ypz1jlaS00 This is the same setup as before. Boxee box -> hdmi -> tv -> spdif to reciever

People

  • Assignee:
    Kosta Bryman [Boxee]
    Reporter:
    Roy Wagner
Vote (4)
Watch (5)

Dates

  • Created:
    Updated: